Principal Consultant, Dell Support and Deployment Services
Colin joined Dell in 2010 as a Solution Architect before becoming a Solution Principal (technical presales) at Dell Technologies Services. Having shown a keen interest in modern management strategy, in 2020, he took the opportunity to move into the Services Client Product Group to help drive Dell’s efforts in this area. He provides the strategic guidance and technology expertise that organizations need to transform their end user computing environments.
The Service Client Product Group is responsible for shaping Dell’s Services Strategy regarding Modern Management and Provisioning as well as helping Dell’s customers adopt Windows 10 and optimize their deployment processes. A significant element of this work is to reduce the time to value when a user receives a device, whether that device is new and provisioned via our configuration centres or re-provisioned via our lifecycle management hubs.
Colin has 25 years of experience in the IT industry. He started out as a tier 2 helpdesk analyst for the Computing Centre at Imperial College, London. Shortly after taking this role, he was asked to deploy Microsoft Exchange 4.0 into the College as it began to move from a UNIX SendMail email system. Having gained significant experience by deploying one of the earliest Exchange environments, he moved into Exchange consultancy roles.
Three years after that initial implementation, he was working as an Exchange consultant for Compaq. Lady luck intervened once more, and Colin was asked to perform an Exchange upgrade for a branch of the UK Ministry of Defence (MoD). This led Colin to specializing first in MoD engagements, then branching out into the wider Central Government space dealing with several key Government departments.
This specialization naturally brought with it an understanding of the security concerns and drivers in these sensitive environments. However, since joining Dell he has used this experience across all industry sectors.