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Description |
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Alienware Power Button on 17 R5 and 15 R4 doesn't change colors or appear in Command Center UI |
Affected Systems:
Alienware m15
Alienware 15 R4
Alienware 17 R5
Step to reproduce this issue:
1. Install Alienware Command Center 5.2..0.0 A00 then reboot system.
2. When user will select power zone in system in UI.Then select single color he will see black in UI and he can’t assign color to Power LED.
What is the problem that customer will or may see?
When the user will select power button zone in system in AWCC UI, then select single color he will see black in UI and he can’t assign color to Power LED.
What is the root cause?
The corner case where in previous versions we were not adding the power animation in the system profile and now we are adding that in system profile .
What is the customer impact?
User will not be able to assign color to the power button for the existing Active system theme
Solution:
This issue will be resolved with a Command Center update, we will provide you with more details once they are available. In the meantime, rest assured that this behavior does not affect system performance or battery charge. We apologize for any inconvenience caused by it.
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