SC Storage Customer Notification: SC9000 Reporting Multi-bit Memory Errors When Warm Booting From IDRAC
摘要: This article covers the reporting of multi-bit memory errors in SC9000 systems when warm booting from IDRAC
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症狀
A memory reporting error will occur when an SC9000 is warm booted via iDRAC. The error messages can be seen in the System Event Logs (SEL) from the iDRAC and will be similar to the following:
The cause of this issue is a known issue reported by Intel where memory errors will occur during a warm reset through the iDRAC (which is not typically done or recommended).
MEM0001 Multi-bit memory errors detected on a memory device at location(s) DIMM_XX.
PST0090 A problem was detected related to the previous server boot.
CPU0000 CPU 1 has an internal error (IERR).
PST0090 A problem was detected related to the previous server boot.
CPU0000 CPU 1 has an internal error (IERR).
The cause of this issue is a known issue reported by Intel where memory errors will occur during a warm reset through the iDRAC (which is not typically done or recommended).
解析度
Resolution:
A BIOS update that contains new Intel Memory reference code to address Multi-bit and Single-bit DIMM memory errors during boot is implemented in SCOS 7.3.1 and greater. In particular, SCOS 7.3.1 and later includes BIOS version 2.5.5 and iDRAC version 2.50.50.50
Workaround:
Reset the controller through Dell Storage Manager (Recommended) and the memory errors will not occur.
A BIOS update that contains new Intel Memory reference code to address Multi-bit and Single-bit DIMM memory errors during boot is implemented in SCOS 7.3.1 and greater. In particular, SCOS 7.3.1 and later includes BIOS version 2.5.5 and iDRAC version 2.50.50.50
Workaround:
Reset the controller through Dell Storage Manager (Recommended) and the memory errors will not occur.
受影響的產品
Compellent (SC, SCv & FS Series), Dell Storage SC9000文章屬性
文章編號: 000137261
文章類型: Solution
上次修改時間: 21 2月 2021
版本: 3
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