CloudIQ:CloudIQ 收集器在网关上显示状态为“Missing”

Summary: CloudIQ 收集器在其网关上显示“Status”为“Missing”。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



CloudIQ 收集器在其网关上显示“Status”为“Missing”。

“Gateway to Asset”状态(CloudIQ 收集器到网关)连接显示为断开连接。

kA23a000000GICUCA4_3_0

Cause

网关正在侦听端口 22。CloudIQ 收集器不使用端口 22,它仅使用端口 9443(双向)与网关通信。

Resolution

由于 CloudIQ 收集器不使用端口 22,而网关仍在侦听来自 CloudIQ 收集器的端口 22 的流量,网关始终将正确且成功连接的 CloudIQ 收集器标记为“缺失”,并且“Gateway to Asset”状态连接断开连接。这是预期行为,无需担心任何问题

kA23a000000GICUCA4_2_0

Affected Products

CloudIQ

Products

CloudIQ
Article Properties
Article Number: 000081983
Article Type: Solution
Last Modified: 09 Mar 2023
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.