CloudIQ:CloudIQ 收集器在网关上显示状态为“Missing”
Summary: CloudIQ 收集器在其网关上显示“Status”为“Missing”。
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Symptoms
CloudIQ 收集器在其网关上显示“Status”为“Missing”。
“Gateway to Asset”状态(CloudIQ 收集器到网关)连接显示为断开连接。
Cause
网关正在侦听端口 22。CloudIQ 收集器不使用端口 22,它仅使用端口 9443(双向)与网关通信。
Resolution
由于 CloudIQ 收集器不使用端口 22,而网关仍在侦听来自 CloudIQ 收集器的端口 22 的流量,网关始终将正确且成功连接的 CloudIQ 收集器标记为“缺失”,并且“Gateway to Asset”状态连接断开连接。这是预期行为,无需担心任何问题。


Affected Products
CloudIQProducts
CloudIQArticle Properties
Article Number: 000081983
Article Type: Solution
Last Modified: 09 Mar 2023
Version: 3
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