PowerProtect: Agent does not start automatically on reboot
Summary: PowerProtect Data Manager (PPDM) Agent does not start automatically on reboot.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
During OS reboot of RHEL PPDM client, the agentsvc process does not start automatically. Launching the agentsvc manually from the command successfully starts the service.
Cause
Agent service is not enabled to startup automatically during bootup of OS.
Resolution
Ensure that the agentsvc is enabled. That is, systemctl status agentsvc ● agentsvc.service - Dell PowerProtect Agent Service Daemon Loaded: loaded (/etc/systemd/system/agentsvc.service; disabled; vendor preset: disabled) Active: inactive (dead)
If not enabled, you may use systemctl status agentsvc, and ensure that the service is enabled.
Affected Products
PowerProtect Data Protection SoftwareArticle Properties
Article Number: 000218372
Article Type: Solution
Last Modified: 17 Oct 2024
Version: 1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.