Dell Data Protection Virtual Edition 中的 TLS 通訊問題
Summary: Dell Data Protection Virtual Edition v9.2 及更早版本的 TLS 通訊可能有問題。
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Symptoms
受影響的產品:
- Dell Data Protection | Virtual Edition
受影響的版本:
- v9.2 和更早版本
用戶端安全性架構 (代理程式) 原則無法正確提取。這是因為 TLS 與後端伺服器的通訊。
Cause
此錯誤通常會連結至 Dell Data Protection |Virtual Edition v9.2 及更早版本,核心伺服器只能在 TLS 1.0 上進行通訊。較新版本 (9.3 及更新版本) 有名為 Core HA Proxy 的新服務,可與 TLS 1.2 通訊。
出現以下錯誤時,必須進行升級才能解決問題:
2016.04.05 16:09:09 I Comm : opening connection to "https://:8888/agent" 2016.04.05 16:09:11 E Comm : communication exception - An error occurred while making the HTTP request to https://.com:8888/agent. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.: The underlying connection was closed: An unexpected error occurred on a send. 2016.04.05 16:09:11 I Comm : next contact with server scheduled for 4/5/2016 4:10:11 PM 2016.04.05 16:10:11 I Comm : opening connection to "https://:8888/agentv2" 2016.04.05 16:10:12 E Comm : communication exception - An error occurred while making the HTTP request to https://:8888/agentv2. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.: The underlying connection was closed: An unexpected error occurred on a send.
注意:會更換為您設定的伺服器 FQDN、主機名稱或 IP 位址。
Resolution
問題已在 9.3 版及更新版本中解決。
若要解決問題,請將伺服器升級至目前版本。
如要聯絡支援部門,請參閱 Dell Data Security 國際支援電話號碼。
請前往 TechDirect,以線上產生技術支援要求。
如需更多深入見解與資源,請加入 Dell 安全性社群論壇。
Affected Products
Dell EncryptionArticle Properties
Article Number: 000126131
Article Type: Solution
Last Modified: 03 Aug 2023
Version: 10
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