Dell Data Protection Virtual Edition 中的 TLS 通信问题
Summary: Dell Data Protection Virtual Edition v9.2 及更早版本可能存在 TLS 通信问题。
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Symptoms
受影响的产品:
- Dell Data Protection | Virtual Edition
受影响的版本:
- v9.2 和更早版本
客户端安全框架(代理)策略未正确提取。这是因为 TLS 与后端服务器的通信。
Cause
此错误通常链接到 Dell Data Protection |Virtual Edition v9.2 及更早版本,核心服务器只能在 TLS 1.0 上进行通信。较新的版本(9.3 及更高版本)有一项名为 Core HA Proxy 的新服务,它可以与 TLS 1.2 通信。
当看到以下错误时,需要升级以解决此问题:
2016.04.05 16:09:09 I Comm : opening connection to "https://:8888/agent" 2016.04.05 16:09:11 E Comm : communication exception - An error occurred while making the HTTP request to https://.com:8888/agent. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.: The underlying connection was closed: An unexpected error occurred on a send. 2016.04.05 16:09:11 I Comm : next contact with server scheduled for 4/5/2016 4:10:11 PM 2016.04.05 16:10:11 I Comm : opening connection to "https://:8888/agentv2" 2016.04.05 16:10:12 E Comm : communication exception - An error occurred while making the HTTP request to https://:8888/agentv2. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.: The underlying connection was closed: An unexpected error occurred on a send.
提醒:将替换为配置的服务器 FQDN、主机名或 IP 地址。
Resolution
问题已在 v9.3 及更高版本中得到解决。
要解决此问题,请将服务器升级到当前版本。
要联系支持部门,请参阅 Dell Data Security 国际支持电话号码。
转至 TechDirect,在线生成技术支持请求。
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Affected Products
Dell EncryptionArticle Properties
Article Number: 000126131
Article Type: Solution
Last Modified: 03 Aug 2023
Version: 10
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