Dell Data Protection Virtual Edition 中的 TLS 通信问题

Summary: Dell Data Protection Virtual Edition v9.2 及更早版本可能存在 TLS 通信问题。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影响的产品:

  • Dell Data Protection | Virtual Edition

受影响的版本:

  • v9.2 和更早版本

客户端安全框架(代理)策略未正确提取。这是因为 TLS 与后端服务器的通信。

Cause

此错误通常链接到 Dell Data Protection |Virtual Edition v9.2 及更早版本,核心服务器只能在 TLS 1.0 上进行通信。较新的版本(9.3 及更高版本)有一项名为 Core HA Proxy 的新服务,它可以与 TLS 1.2 通信。

当看到以下错误时,需要升级以解决此问题:

2016.04.05 16:09:09 I Comm : opening connection to "https://:8888/agent"
2016.04.05 16:09:11 E Comm : communication exception - An error occurred while making the HTTP request to https://.com:8888/agent. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.: The underlying connection was closed: An unexpected error occurred on a send.
2016.04.05 16:09:11 I Comm : next contact with server scheduled for 4/5/2016 4:10:11 PM
2016.04.05 16:10:11 I Comm : opening connection to "https://:8888/agentv2"
2016.04.05 16:10:12 E Comm : communication exception - An error occurred while making the HTTP request to https://:8888/agentv2. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.: The underlying connection was closed: An unexpected error occurred on a send.
提醒:将替换为配置的服务器 FQDN、主机名或 IP 地址。

Resolution

问题已在 v9.3 及更高版本中得到解决。

要解决此问题,请将服务器升级到当前版本。


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Affected Products

Dell Encryption
Article Properties
Article Number: 000126131
Article Type: Solution
Last Modified: 03 Aug 2023
Version:  10
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