RecoverPoint VMAX3/PMAX: El grupo de consistencia no replica con el error "The change cannot be committed because the disk copy of the database has changed" presente.

Summary: El grupo de consistencia de RecoverPoint con VMAX3/PMAX no replica con el error "El cambio no se puede confirmar porque la copia de disco de la base de datos ha cambiado".

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

El grupo de consistencia de RecoverPoint está en estado de error y no se está replicando.

Se observa el siguiente error cuando se revisa la salida del plug-in Flex o get_system_status -n .
 
One or more links of group CGName are set to replicate snaps and an error occurred in the snap-based replication process. The following errors were received from the storage: Link = ProdCGName->DRCGName, error = [The change cannot be committed because the disk copy of the database has changed] Link = ProdCGName->LocalCopyName, error = [The change cannot be committed because the disk copy of the database has changed]

En el dispositivo RecoverPoint, se observan las siguientes entradas en los registros de sysmapi (usr/emc/API/symapi/log/sysmapi-.log). 
 
STARTING a SNAPVX ‘TERMINATE’ operation for Device List, snapshot ‘SNAPSHOT_Name’, generation N/A
 Symm  Number of Devices: 3
    Source Devices: [deviceID]
The SNAPVX ‘TERMINATE’ operation FAILED
The Snapvx operation FAILED

Cause

Es posible que otro proceso se haya detenido al intentar actualizar la base de datos de symapi o que esté experimentando algún otro problema.

Resolution

Solución:
Reinicie el RPA de RecoverPoint que tenga la condición de error. Permita que el grupo de consistencia se inicialice.

Si el problema persiste, comuníquese con el servicio al cliente de Dell y mencione este artículo.
RecoverPoint VMAX3/PMAX: El grupo de consistencia no replica con el error "The change cannot be committed because the disk copy of the database has changed" presente.

Affected Products

RecoverPoint, RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint Gen5 Server, RecoverPoint Gen6 Server, VMAX3 Series
Article Properties
Article Number: 000212110
Article Type: Solution
Last Modified: 08 Jun 2023
Version:  2
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