RecoverPoint VMAX3/PMAX: 정합성 보장 그룹이 "The change cannot be committed because the disk copy of the database has changed" 오류와 함께 복제되지 않습니다.

Summary: VMAX3/PMAX를 사용한 RecoverPoint 정합성 보장 그룹이 "The change cannot be committed because the disk copy of the database has changed" 오류와 함께 복제되지 않습니다.

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Symptoms

RecoverPoint 정합성 보장 그룹이 오류 상태이며 복제되지 않습니다.

Flex 플러그인 또는 get_system_status -n 출력을 검토할 때 다음 오류가 발생합니다.
  
One or more links of group CGName are set to replicate snaps and an error occurred in the snap-based replication process. The following errors were received from the storage: Link = ProdCGName->DRCGName, error = [The change cannot be committed because the disk copy of the database has changed] Link = ProdCGName->LocalCopyName, error = [The change cannot be committed because the disk copy of the database has changed]

RecoverPoint Appliance에서 sysmapi 로그(usr/emc/API/symapi/log/sysmapi-.log)에서 다음 항목이 관찰됩니다. 
  
STARTING a SNAPVX ‘TERMINATE’ operation for Device List, snapshot ‘SNAPSHOT_Name’, generation N/A
 Symm  Number of Devices: 3
    Source Devices: [deviceID]
The SNAPVX ‘TERMINATE’ operation FAILED
The Snapvx operation FAILED

Cause

다른 프로세스가 symapi 데이터베이스를 업데이트하려고 중단되었거나 다른 문제가 발생할 수 있습니다.

Resolution

해결:
오류 상태가 있는 RecoverPoint RPA를 재부팅합니다. 정합성 보장 그룹을 초기화하도록 허용합니다.

문제가 지속되면 Dell 고객 지원 부서에 문의하고 이 문서를 참조하십시오.
RecoverPoint VMAX3/PMAX: 정합성 보장 그룹이 "The change cannot be committed because the disk copy of the database has changed" 오류와 함께 복제되지 않습니다.

Affected Products

RecoverPoint, RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint Gen5 Server, RecoverPoint Gen6 Server, VMAX3 Series
Article Properties
Article Number: 000212110
Article Type: Solution
Last Modified: 08 Jun 2023
Version:  2
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