RecoverPoint VMAX3/PMAX: Konsekvensgruppen replikerar inte med felet "The change cannot be committed because the disk copy of the database has changed".
Summary: RecoverPoint-konsekvensgrupp med VMAX3/PMAX replikerar inte med felet "The change cannot be committed because the disk copy of the database has changed".
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Symptoms
RecoverPoint Consistency-gruppen har felstatus och replikeras inte.
Följande fel observeras vid granskning av Flex-insticksprogrammet eller get_system_status -n-utdata .
På RecoverPoint Appliance ses följande poster i sysmapi-loggarna (usr/emc/API/symapi/log/sysmapi-.log).
Följande fel observeras vid granskning av Flex-insticksprogrammet eller get_system_status -n-utdata .
One or more links of group CGName are set to replicate snaps and an error occurred in the snap-based replication process. The following errors were received from the storage: Link = ProdCGName->DRCGName, error = [The change cannot be committed because the disk copy of the database has changed] Link = ProdCGName->LocalCopyName, error = [The change cannot be committed because the disk copy of the database has changed]
På RecoverPoint Appliance ses följande poster i sysmapi-loggarna (usr/emc/API/symapi/log/sysmapi-.log).
STARTING a SNAPVX ‘TERMINATE’ operation for Device List, snapshot ‘SNAPSHOT_Name’, generation N/A Symm Number of Devices: 3 Source Devices: [deviceID] The SNAPVX ‘TERMINATE’ operation FAILED The Snapvx operation FAILED
Cause
En annan process kan ha fastnat när du försökte uppdatera symapi-databasen eller så kan det uppstå något annat problem.
Resolution
Workaround:
Starta om RecoverPoint RPA som har feltillståndet. Låt konsekvensgruppen initieras.
Om problemet kvarstår kontaktar du Dells kundsupport och hänvisar till den här artikeln.
RecoverPoint VMAX3/PMAX: Konsekvensgruppen replikerar inte med felet "The change cannot be committed because the disk copy of the database has changed".
Starta om RecoverPoint RPA som har feltillståndet. Låt konsekvensgruppen initieras.
Om problemet kvarstår kontaktar du Dells kundsupport och hänvisar till den här artikeln.
RecoverPoint VMAX3/PMAX: Konsekvensgruppen replikerar inte med felet "The change cannot be committed because the disk copy of the database has changed".
Affected Products
RecoverPoint, RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint Gen5 Server, RecoverPoint Gen6 Server, VMAX3 SeriesArticle Properties
Article Number: 000212110
Article Type: Solution
Last Modified: 08 Jun 2023
Version: 2
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