RecoverPoint VMAX3/PMAX：存在一致性组未复制并显示“The change cannot be committed because the disk copy of the database has changed”（无法提交更改，因为数据库的磁盘拷贝已更改）错误。

Summary: RecoverPoint Consistency Group with VMAX3/PMAX 未复制，并显示“The change cannot be committed because the disk copy of the database has changed”（无法提交更改，因为数据库的磁盘拷贝已更改）错误。

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Symptoms

RecoverPoint 一致性组处于错误状态，并且未复制。

查看 Flex 插件或 get_system_status -n 输出时，观察到以下错误。
  
One or more links of group CGName are set to replicate snaps and an error occurred in the snap-based replication process. The following errors were received from the storage: Link = ProdCGName->DRCGName, error = [The change cannot be committed because the disk copy of the database has changed] Link = ProdCGName->LocalCopyName, error = [The change cannot be committed because the disk copy of the database has changed]

在 RecoverPoint 应用装置上，在 sysmapi 日志 （usr/emc/API/symapi/log/sysmapi-.log） 中观察到以下条目。 
  
STARTING a SNAPVX ‘TERMINATE’ operation for Device List, snapshot ‘SNAPSHOT_Name’, generation N/A
 Symm  Number of Devices: 3
    Source Devices: [deviceID]
The SNAPVX ‘TERMINATE’ operation FAILED
The Snapvx operation FAILED

Cause

另一个进程可能在尝试更新 symapi 数据库时停滞，或者可能遇到其他一些问题。

Resolution

解决 方案：
重新启动具有错误条件的 RecoverPoint RPA。允许一致性组初始化。

如果问题仍然存在，请联系戴尔客户支持并参考本文。
RecoverPoint VMAX3/PMAX：存在一致性组未复制并显示“The change cannot be committed because the disk copy of the database has changed”（无法提交更改，因为数据库的磁盘拷贝已更改）错误。

Affected Products

RecoverPoint, RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint Gen5 Server, RecoverPoint Gen6 Server, VMAX3 Series
Article Properties
Article Number: 000212110
Article Type: Solution
Last Modified: 08 Jun 2023
Version:  2
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