Article Number: 000133592
This article explains the driver testing process for upgrade to Windows 10, and describes the process to install drivers for Windows 8.1 on a computer that is upgraded to Windows 10.
Many tested systems have no Windows 10 drivers that are listed on the Dell Drivers and Downloads website, as the latest Windows 7 SP1 and/or Windows 8.1 drivers work normally in Windows 10. No additional drivers should need to be installed after upgrade.
When a computer is upgraded to Windows 10, the existing hardware drivers on the computer are carried over to the new operating system. Computers that are tested for upgrade to Windows 10 from older operating systems (Windows 7 SP1 and/or Windows 8.1 Update) have been tested to ensure that the latest drivers available on the Dell Drivers and Downloads web site for those operating systems work correctly in Windows 10. If the latest Windows 7 SP1 or Windows 8.1 drivers for that computer do not work correctly, Dell has created a version of the driver for Windows 10. This driver is made available on the Dell Drivers and Downloads page for the tested computer and is also added to Windows Update. Only drivers that require an update are listed under the Windows 10 section of the drivers page.
If you need to reinstall a driver for a tested computer and there is no Windows 10 driver available, use the latest Windows 8.1 driver by following the methods below. If no Windows 8.1 driver is available for a component, use the Windows 8 or Windows 7 driver.
Many Windows 8.1 drivers will install in Windows 10 without incident if there is no Windows 10 driver. Visit the Dell Drivers and Downloads website for your computer, and select the Windows 8.1 operating system in the dropdown provided. Be sure to have your system Service Tag available to get the drivers that are right for your computer.
If the Dell installer package fails to install, you can attempt to install the driver using the vendor executable inside the installer package. Follow these steps:
If neither of the approaches above work, you may need to manually update the driver. To do this, perform these steps:
21 Feb 2021