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How to Manage Users in Wyse Management Suite

Summary: Users may be added, edited, deactivated, activated, and deleted in Wyse Management Suite by following these instructions.

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Article Content


Symptoms

Managing users in Wyse Management Suite is how an administrator performs routine changes to users in the environment.


Affected Products:

Wyse Management Suite

Affected Versions:

v1.3 and Later


Cause

Not applicable.

Resolution

Wyse Management Suite has different steps for functions involving Administrator accounts and User accounts. Click the appropriate account type for more information.

An administrator may Add, Edit, Deactivate, Activate, and Delete an administrator account. Click the appropriate process for more information.

Add

To add an administrator account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Administrators.

Administrators

  1. Click Add Admin.

Add Admin

  1. From the New Admin User menu:
    1. Populate an Email.
    2. Populate a Username or select Same as Email.

New Admin User menu

  1. Within Personal Information:
    1. Populate a First Name.
    2. Populate a Last Name.
    3. Optionally, populate a Title.
    4. Optionally, populate a Mobile Phone Number.

Personal Information menu

  1. Within Roles:
    1. Optionally, select from the available Roles.
    2. Populate a Custom password or Generate random password.
    3. Optionally, select Show password.
    4. Click Save.

Roles menu

To edit an administrator account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Administrators.

Administrators

  1. Select an account checkbox.

Selecting an account

  1. Click Edit Admin.

Edit Admin

  1. Change the appropriate settings and then click Save.

Save

To deactivate an administrator account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Administrators.

Adminstrators

  1. Select a check box for one or more accounts marked active.

Selecting an account

  1. Click Deactivate Admin(s).

Deactivating admins

  1. Click OK.

OK

To activate an administrator account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Administrators.

Administrators

  1. Select an account checkbox for one or more accounts marked as deactivated.

Selecting an account

  1. Click Activate Admin(s).

Activate admins

To delete an administrator account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Administrators.

Administrators

  1. Select an account checkbox for one or more accounts marked as deactivated.

Selecting an account

  1. Click Delete Admin(s).

Delete Admins

  1. Populate a reason for deletion and then click Delete.

Populating a reason to delete

An administrator may Bulk Import, Edit, Deactivate, Activate, and Delete users. Click the appropriate process for more information.

To bulk import user accounts:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Unassigned Admins.

Unassigned Admins

  1. Click Bulk Import.

Bulk Import

  1. From the Bulk Import menu:
    1. Browse to the CSV to import.
    2. Optionally, select CSV file has header line.
    3. Click Import.

Bulk Import menu

Note: For information about creating the CSV to import into Wyse Management Suite, reference How to Prepare a CSV of Users to Import to Wyse Management Suite.

To edit a user account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Unassigned Admins.

Unassigned Admins

  1. Select a check box for an account to edit.

Selecting an account

  1. Click Edit User.

Edit User

  1. Change the appropriate settings and then click Save.

Edit Admin User menu

To deactivate a user account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Unassigned Admins.

Unassigned Admins

  1. Select a check box for one or more accounts to deactivate.

Selecting an account

  1. Click Deactivate User(s).

Deactivate Users

  1. Click Yes.

Deactivating user alert

To activate a user account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Unassigned Admins.

Unassigned Admins

  1. Select a check box for one or more accounts marked as deactivated.

Selecting an account

  1. Click Activate User(s).

Activate Users

To delete a user account:

  1. Sign in to Wyse Management Suite.

Wyse Management Suite sign in

Note: For information about accessing the Wyse Management Suite Administration Console, reference How to Access the Wyse Management Suite Administration Console.
  1. Click Users.

Users

  1. Click Unassigned Admins.

Unassigned Admins

  1. Select a check box for one or more accounts marked as deactivated.

Selecting an account

  1. Click Delete User(s).

Delete Users

  1. Populate a reason for deletion and then click Delete.

Populating a reason and then selecting delete

Article Properties


Affected Product

Wyse Management Suite

Last Published Date

06 Oct 2022

Version

5

Article Type

Solution