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Article Number: 000187103

Dell SE2722H Usage and Troubleshooting Guide

Summary: Learn how to use and troubleshoot issues related to the SE2722H Monitor.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Instructions

Dell SE2722H Monitor

Quick Links

Getting Started with your Product Name Product Name Setup, Specifications and Service Manual Dell Drivers & Downloads Warranty and Support Services Frequently asked questions

For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, etc. refer to an expanding section below.

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The key features of Dell SE2722H monitor are:

  • 68.47 cm (27.0 in.) viewable area display (measured diagonally).
  • 1920 x 1080 resolution, with full-screen support for lower resolutions.
  • Easy and simple connectivity with legacy and new systems via HDMI.
  • Supports 48 Hz to 75 Hz（HDMI) in FreeSync Mode.
  • Supports AMD FreeSync™ technology.
  • Plug and play capability if supported by your computer.
  • On-Screen Display (OSD) adjustments for ease of setup and screen optimization.
  • Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
  • Security-lock slot.
  • ≤0.3 W in Standby Mode.
  • Supports Dell Display Manager.
  • Optimize eye comfort with a TÜV-certified flicker-free screen.
Warning: The possible long-term effects of blue light emission from the monitor may damage your eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light that is emitted from the monitor to optimize eye comfort.
 
Warning: Do not mount this monitor in vertical orientation due to the risk of damaging the monitor.

This section provides some specifications of the Dell SE2722H monitor. To learn more about the specifications of Dell SE2722H monitor, refer to the User's Guide at the Dell Manuals website.

Panel technology
  • Vertical Alignment
Native resolution
and refresh rate
  • 1980 x1080 at 75Hz (HDMI 1.4)
Viewing angle
  • 178° (vertical) typical
  • 178° (horizontal) typical
Contrast ratio
  • 3000 to 1 (typical)
Response time
  • 8 milliseconds (Normal)
  • 5 milliseconds (Fast)
  • 4 milliseconds (Extreme)
    Note: The 4 ms gray-to-gray mode is achievable in the
    Extreme mode to reduce visible motion blur and
    increased image responsiveness. However this may
    introduce some slight and noticeable visual artifacts into
    the image.
Color gamut
  • NTSC CIE1976(84%) CIE1931(72%)
Color depth
  • 16.7 million colors
Ports and connectors
  • 1 x HDMI (ver 1.4)
  • 1 x VGA

Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically. Connecting the cables and organizing them. These will only help make the viewing experience the best it possibly can be.

Attaching the stand

The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. Refer to the Setting Up the Monitor section in the User's Guide of your Dell SE2722H monitor.
To learn how to set up any other stand with a monitor, refer to the respective stand setup guide for setup instructions.

Caution: Do not remove the monitor from the packaging box before attaching the stand.
 
Note: The Dell SE2722H monitor is very heavy; handle with extreme care. It is recommended to have two people to lift or move this monitor.

Ergonomics

Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may need to adjust your chair height or the height of the monitor to achieve this.

Connecting your monitor to the PC

To connect your Dell SE2722H monitor to your PC:

  1. Turn off your PC and disconnect the power cable.

  • Connect the VGA or HDMI cable to the corresponding video or display port on the back of your PC.

    • To learn more about connecting your monitor to the PC, refer to the Dell knowledge-base article: How do I connect a monitor to a PC?

Use the buttons at the bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press Button 3 (Figure 1) at the bottom of the monitor.

Learn more about using the On-Screen Display (OSD) menu. Refer to the Operating Your Monitor section in the User's Guide of Dell SE2722H monitor.

Note: Any changes that you make are automatically saved. Whenever you move to another menu item, exit the OSD menu, or wait for the OSD menu to automatically close.

Dell SE2722H Monitor Buttons

Figure 1: Dell SE2722H Front Panel Buttons

Button Function Description
Button 1 Preset mode Use this button to choose from a list of preset modes.
Button 2 Brightness/Contrast For direct access to the Brightness and Contrast menu.
Button 3 Menu To launch the On-Screen Display (OSD) menu, or to
access the list of items / options of a menu item
Button 4 Exit To exit or return to the OSD main menu.
Button 5 Power button
(with power-status light)		 To turn the monitor on or off.
Solid white light indicates the monitor is turned on
and functioning normally. Blinking white light
indicates the monitor is in Standby Mode.

Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell SE2722H monitor to factory default settings, follow these instructions:

  1. Press Button 3 (Figure 1) on the monitor to enter the On-Screen Display (OSD) Menu.
  2. Press Button 1 or Button 2 to highlight Others option in the menu and press Button 3 to select.
  3. Press Button 1 or Button 2 to highlight Factory Reset option in the menu and press Button 3 to select.
  4. Press Button 3 to confirm the reset action.

Dell SE2722H Monitor Buttons

Figure 2: Dell SE2722H OSD Menu

If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test will help determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, refer to the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?

It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:

  • No Power - Your computer is not powering ON or showing any signs of power.

  • No POST - Your computer is not showing any indication of activity, the screen might be blank and will not display the Dell logo during start-up.

  • No Video - You are unable to see any display on the screen, able to hear the windows chime but no display is seen.

Your Dell SE2722H Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

  1. Turn off both your computer and the monitor.
  2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the video cables (VGA, DVI, HDMI, or DisplayPort) from the back of the computer.
  3. Turn on the monitor.
  4. Turn off your monitor and reconnect the video cable: then turn on both your computer and the monitor.
  5. If your monitor screen remains blank after you use the previous procedure, check your video card (GPU) and computer, because your monitor is functioning properly.

Your Dell SE2722H monitor has a built-in diagnostic tool. It helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.

When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade, it is always a good practice to isolate the monitor by running the Built-In Diagnostics.

  1. Make sure that the screen is clean (no dust particles on the surface of the screen).
  2. Unplug the video cables from the back of the computer or the monitor. The monitor will now enter self-test mode.
  3. On the front panel, press and hold Button 4 on the front panel for 4 secondsto enter the OSD lock/unlock menu.
  4. Select the Diagnostics Icon.
  5. Carefully inspect the screen for abnormalities.
  6. Press Button 1 on the front panel again. The color of the screen changes to grey.
  7. Inspect the display for any abnormalities.
  8. Repeat step 6 and step 7 to inspect the display in green, blue, black, white, and text screens.
  9. The test is complete when the text pattern screen appears.
  10. To exit, press Button 1 again.
Note: If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card (GPU) and the computer.
If you notice any abnormalities during Built-In Diagnostics, you may get the monitor repaired or replaced if it is under warranty by contacting Dell Technical Support.

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. Which is hard to see and do not affect the display quality or usability. For more information, refer to the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.

This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell SE2722H monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, refer to the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor or use our Monitor self-help Guide.

Common Problem Possible Solution
No Video - Power LED Off Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
  • Verify that the power outlet is functioning properly using any other electrical equipment.
  • Ensure that the power button is pressed.
  • Ensure that the correct input source is selected via the Input Source menu.
No Video - Power LED On
  • Increase the brightness and contrast of the monitor through On-Screen Display Menu (OSD).
  • Perform monitor self-test feature check.
  • Check for bent or broken pins in the video cable connector.
  • Run the built-in diagnostics.
  • Ensure that the correct input source is selected via the Input Source menu.
Poor Focus
  • Eliminate video extension cables.
  • Reset the monitor to Factory Settings (Factory Reset).
  • Change the video resolution to the correct aspect ratio.
Shaky or Jittery Video
  • Reset the monitor to Factory Settings.
  • Check for environmental factors (like fans or other sources of interference).
  • Relocate the monitor and test it in another room.
Missing Pixels
  • Cycle power on-off.
  • Pixel that is permanently off is a natural defect that can occur in LCD technology.
  • Run the built-in diagnostics.
Stuck-On/Off Pixels
Brightness Problems
Geometric Distortion
  • Reset the monitor to Factory Settings.
  • Adjust horizontal & vertical controls via OSD.
Horizontal or Vertical Lines
  • Reset the monitor to the Factory Settings.
  • Perform monitor self-test feature check and determine if these lines are also in self-test mode.
  • Check for bent or broken pins in the video cable connector.
  • Run the built-in diagnostics.
Synchronization Problems
  • Reset the monitor to the Factory Settings.
  • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
  • Check for bent or broken pins in the video cable connector.
  • Restart the computer in the power safe mode.
Safety-Related Issues
  • Do not perform any troubleshooting steps.
  • Contact Dell Technical Support immediately.
Intermittent Problems
  • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Reset the monitor to the Factory Settings (Factory Reset).
  • Run the self-test feature and determine if the intermittent problem occurs in the self-test mode.
Missing Color
  • Run the monitor self-test feature check.
  • Make sure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Check for bent or broken pins in the video cable connector.
Wrong Color
Image Retention
from a Static Image
Left on the Monitor
for a Long Period
  • Set the screen to turn off after a few minutes of screen
    idle time. These can be adjusted in Windows Power
    Options or Mac Energy Saver setting.
  • Alternatively, use a dynamically changing screensaver.
Video Ghosting or
Overshooting
  • Change the Response Time in the Display OSD to
    Normal, Fast or Extreme depending on your application
    and usage.
Screen image is too small
  • Check the Aspect Ratio setting in the Display settings OSD.
  • Reset the monitor to Factory Settings (Factory Reset).
Cannot adjust the
monitor with the
buttons on the
bottom of the panel
  • Turn Off the monitor, unplug the power cord, plug it back,
    and then turn On the monitor.
  • Check if the OSD menu is locked. If yes, press and hold the
    Exit button (button 4) for four seconds to unlock.
No Input Signal when user controls are pressed.
  • Check the signal source. Ensure that the computer is not in power-saving mode by moving the mouse or pressing any key on the keyboard.
  • Check if the video cable is plugged in properly. Disconnect
    and reconnect the video cable if necessary.
  • Restart the computer.
The picture does not fill the entire screen.
  • Due to different video formats (aspect ratio) of DVDs and videos, the monitor may display in screen.
  • Run the built-in diagnostics.

To learn more about how to view or download the User Guides and Manuals for your Dell product. Refer to the Dell knowledge-base article Manuals and Documentation for your Dell Product.

 

Frequently asked questions

How do I set the maximum resolution on Dell SE2722H monitor?

Using Windows Display Settings

In Windows 10, Windows 8 or 8.1 and Windows 7:

  1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop view.
  2. Right-click on the desktop and click Screen Resolution.
  3. Click the dropdown list of the Screen Resolution and select 1920 x 1080.
  4. Click OK

Using Nvidia Control Panel

To change the resolution using the Nvidia Control Panel:

  1. Right-click on the desktop and click Nvidia Control Panel.
  2. Click the + symbol next to Display on the left pane.
  3. Select Change Resolution under Display.
  4. In the dropdown menu on the right pane, select the resolution 1920 x 1080.
  5. Click Apply.

Using AMD Catalyst Control Center

To change the resolution using the AMD Catalyst Control Center:

  1. Right-click on the desktop and click AMD Catalyst Control Center.
  2. Click the + symbol next to Display on the left pane.
  3. Select Change Resolution under Display.
  4. In the dropdown menu on the right pane, select the resolution 1920 x 1080.
  5. Click Apply.
Note: If you do not see the recommended resolution as an option. You may need to update the video card (GPU) driver by visiting the Dell Drivers & Downloads website or the video card (GPU) manufacturers website. To learn how to download and update a device driver, refer to the Dell knowledge-base article: How do I download and install a device driver?

How do I reset the Dell SE2722H monitor to factory defaults?

To reset the Dell SE2722H Monitor to factory defaults, refer to the Reset to Factory Settings section of this article.

How do I run diagnostics on the Dell SE2722H monitor?

The Dell SE2722H monitor has two built-in diagnostics that are available:

  • Self-Test Feature Check - The self-test feature check on the Dell SE2722H monitor allows you to check whether the monitor is functioning properly.

  • Built-In Self-Test - The Dell SE2722H monitor has a built-in self-test that helps you identify if the screen abnormality is with the monitor or the video card (GPU) on your computer. When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade. It is always a good practice to isolate the monitor by running the Built-In Diagnostics.

To learn how to run a diagnostic test, refer to the Running Diagnostics on Dell SE2722H Monitor section of this Dell knowledge-base article.

How do I troubleshoot common issues with the Dell SE2722H monitor?

The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell SE2722H monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues and so on.

How do I navigate the On-Screen Display menu?

To navigate the On-Screen Display (OSD) menu, use the buttons on the monitor. The monitor control buttons are usually on the right side, either on the side, front, or bottom of the monitor. To access the On-Screen Display (OSD) menu, press Button 3 on the monitor.

For more information about using the On-Screen Display (OSD) menu and different menu options. Refer to the Operating Your Monitor section in the User's Guide of your Dell SE2722H monitor.

How do I check the model number, firmware version and Service Tag using the On-Screen Display (OSD) menu?

Additional monitor information like the model number, firmware version and Service Tag can be accessed from the monitor's OSD (On-Screen Display).

  1. Press Button 3 on the monitor to enter the On-Screen Display (OSD) Menu.
  2. Press Button 1 or Button 2 to highlight Others option in the menu and press Button 5 to select.
  3. Press Button 1 or Button 2 to highlight Model Number or Firmware Version option in the menu and press Button 3 to select.
  4. Press Button 4 to exit the OSD menu.

Article Properties

Affected Product

Dell SE2722H

Last Published Date

19 May 2021

Version

1

Article Type

How To

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