Data Protection Advisor: Fejlbehæftet program dpaagent_modnetworker fejl i Windows-hændelseslog under genstart af NetWorker-tjenester

Summary: Under genstart af NetWorker-tjenester vil Windows-hændelseslogfiler vise fejl flere gange for fejlbehæftede dpaagent_modnetworker.

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Symptoms

Når NetWorker-tjenester genstartes, viser Windows-hændelseslogfilerne fejl flere gange for fejlbehæftede dpaagent_modnetworker.

Det ser ud til at være et resultat af at køre NetWorker Performance Request, mens NetWorker-tjenesterne ikke kører.
Denne meddelelse findes i filen dpaagent.log: 
DBG1    11484.15932    20220726:155244        agent.manager - agentManagerRunRequest(): Running request networker:perf for target nw_server_host NetWorker
DBG1    11484.15932    20220726:155244      com.base.runcmd - csystemreadline(): returning line:
143820:nsradmin: Unable to establish RAP connection with nw_server_host: Program not registered
DBG1    11484.15932    20220726:155244      com.base.runcmd - csystemreadline(): returning line:
There does not appear to be a nsrd server running on nw_server_host
...
ERR     11484.15932    20220726:155246     com.agent.worker - runAgentWorkerRequest(): Unexpected EOF from worker process while running request networker:perf on nw_server_host:NetWorker
Fejltiden svarer til fejlen i Windows-hændelsesloggen: 
Faulting application name: dpaagent_modnetworker.exe, version: 19.6.0.12664, time stamp: 0x62769ef8
Faulting module name: ntdll.dll, version: 10.0.17763.3113, time stamp: 0x687d4da2
Exception code: 0xc0000374
Fault offset: 0x00000000000fc179
Faulting process id: 0x1ba8
Faulting application start time: 0x01d89dd8c2236876
Faulting application path: C:\Program Files\EMC\DPA\agent\bin\dpaagent_modnetworker.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a3d9ebee-0b76-403b-bafb-07179c65b5d1
Faulting package full name: 
Faulting package-relative application ID:

Cause

Dette blev identificeret som en fejl i DPA-agentsoftwaren.

Resolution

Løst i DPA Agent 19.7, patch 64 og højere.

Kontakt Dells tekniske support for at få flere oplysninger.
Article Properties
Article Number: 000205549
Article Type: Solution
Last Modified: 18 Nov 2022
Version:  1
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