Data Protection Advisor： NetWorker 服務重新開機期間，應用程式錯誤dpaagent_modnetworker Windows 事件記錄中的錯誤

Summary: 在重新開機 NetWorker 服務期間，Windows 事件記錄會顯示錯誤多次，因為應用程式dpaagent_modnetworker錯誤。

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Symptoms

當 NetWorker 服務重新開機時，Windows 事件記錄會顯示錯誤多次，讓應用程式dpaagent_modnetworker錯誤。

在 NetWorker 服務未執行時執行 NetWorker 效能要求，似乎會發生此問題。
此訊息位於 dpaagent.log 檔案中： 
DBG1    11484.15932    20220726:155244        agent.manager - agentManagerRunRequest(): Running request networker:perf for target nw_server_host NetWorker
DBG1    11484.15932    20220726:155244      com.base.runcmd - csystemreadline(): returning line:
143820:nsradmin: Unable to establish RAP connection with nw_server_host: Program not registered
DBG1    11484.15932    20220726:155244      com.base.runcmd - csystemreadline(): returning line:
There does not appear to be a nsrd server running on nw_server_host
...
ERR     11484.15932    20220726:155246     com.agent.worker - runAgentWorkerRequest(): Unexpected EOF from worker process while running request networker:perf on nw_server_host:NetWorker
該錯誤時間會與 Windows 事件記錄中的錯誤相對應： 
Faulting application name: dpaagent_modnetworker.exe, version: 19.6.0.12664, time stamp: 0x62769ef8
Faulting module name: ntdll.dll, version: 10.0.17763.3113, time stamp: 0x687d4da2
Exception code: 0xc0000374
Fault offset: 0x00000000000fc179
Faulting process id: 0x1ba8
Faulting application start time: 0x01d89dd8c2236876
Faulting application path: C:\Program Files\EMC\DPA\agent\bin\dpaagent_modnetworker.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a3d9ebee-0b76-403b-bafb-07179c65b5d1
Faulting package full name: 
Faulting package-relative application ID:

Cause

這已在 DPA 代理程式軟體中識別為錯誤。

Resolution

DPA Agent 19.7 修補程式 64 及更新版本已解決。

如需詳細資訊，請聯絡 DELL 技術支援部門。
Article Properties
Article Number: 000205549
Article Type: Solution
Last Modified: 18 Nov 2022
Version:  1
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