Data Protection Advisor: Programfel dpaagent_modnetworker fel i Windows-händelseloggen när NetWorker-tjänsterna startas om

Summary: Under omstarter av NetWorker-tjänsterna visar Windows händelseloggar fel flera gånger för programfel dpaagent_modnetworker.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

När NetWorker-tjänsterna startas om visar Windows händelseloggar fel flera gånger för programfel dpaagent_modnetworker.

Det verkar hända som ett resultat av att NetWorker-prestandabegäran körs medan NetWorker-tjänsterna inte körs.
Det här meddelandet finns i filen dpaagent.log: 
DBG1    11484.15932    20220726:155244        agent.manager - agentManagerRunRequest(): Running request networker:perf for target nw_server_host NetWorker
DBG1    11484.15932    20220726:155244      com.base.runcmd - csystemreadline(): returning line:
143820:nsradmin: Unable to establish RAP connection with nw_server_host: Program not registered
DBG1    11484.15932    20220726:155244      com.base.runcmd - csystemreadline(): returning line:
There does not appear to be a nsrd server running on nw_server_host
...
ERR     11484.15932    20220726:155246     com.agent.worker - runAgentWorkerRequest(): Unexpected EOF from worker process while running request networker:perf on nw_server_host:NetWorker
Den feltiden motsvarar felet i Windows-händelseloggen: 
Faulting application name: dpaagent_modnetworker.exe, version: 19.6.0.12664, time stamp: 0x62769ef8
Faulting module name: ntdll.dll, version: 10.0.17763.3113, time stamp: 0x687d4da2
Exception code: 0xc0000374
Fault offset: 0x00000000000fc179
Faulting process id: 0x1ba8
Faulting application start time: 0x01d89dd8c2236876
Faulting application path: C:\Program Files\EMC\DPA\agent\bin\dpaagent_modnetworker.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a3d9ebee-0b76-403b-bafb-07179c65b5d1
Faulting package full name: 
Faulting package-relative application ID:

Cause

Det här identifierades som ett fel i DPA-agentens programvara.

Resolution

Har lösts i DPA-agenten 19.7 korrigeringsfil 64 och senare.

Kontakta DELLs tekniska support om du vill ha mer information.
Article Properties
Article Number: 000205549
Article Type: Solution
Last Modified: 18 Nov 2022
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.