從睡眠模式恢復後,XPS 13 9320 觸控板卡住

Summary: 瞭解 XPS 13 9320 從睡眠模式恢復後,如果觸控板卡住的該怎麼做。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

從睡眠模式恢復後,觸控板沒有觸覺回饋或左側按鈕鎖定。

受影響的平台:

  • XPS 13 9320

Cause

觸控墊執行階段校正未能偵測到內部或環境條件的變化會導致此問題。

Resolution

將電腦的觸控板韌體更新至版本 2023.12.13.946、A05 或更新版本可解決問題。若要下載和安裝韌體,請參閱如何下載和安裝 Dell 驅動程式和韌體

Affected Products

XPS 13 Plus 9320
Article Properties
Article Number: 000220433
Article Type: Solution
Last Modified: 10 Apr 2025
Version:  5
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