- Notes, cautions, and warnings
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and prechecks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Migration of file attributes
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Interpret migration report
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Program Compatibility Assistant
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Erase Windows 7
- Troubleshooting Windows reset
- Manual Reboot
- Running Dell Migrate on desktop PCs
- Update .NET Framework
- Tips for faster data migration
- Migration of OneDrive files
- Default exclusions from migration
- Error codes
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Dell Migrate User's Guide
Applications to close before migrating
If certain applications are open in the background, Migrate does not proceed. You must close the applications to proceed with the migration process. You can either click Close Applications in Migrate to automatically close all the mentioned applications, or you can manually save any work in progress and manually close all the applications that are open.
List of applications
Close all the applications that run on port 28283 for Migrate to function.
NOTE: If any application running on both the old and the new PCs is using port 28283, then the two PCs do not to pair, and the migration process does not proceed.
Close the following applications after pairing both the old and the new PCs:
- Browser applications:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Internet Explorer
NOTE: These browser applications must be closed if you have opted to migrate browser bookmarks. - Settings-related applications:
- System Settings
- Registry Editor
- Control Panel
Figure 1. Close applications page on your old PC 
Figure 2. Close applications page on your new PC 
NOTE: If you have opted to migrate the user account settings, migration cannot continue unless those applications are closed. If any of those applications are opened during the migration, Migrate cannot guarantee the success of the migration.
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