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PowerProtect Data Manager 19.16 File System User Guide

Perform a bare-metal recovery

About this task

Ensure that the hardware on the target host is operational and that the target host is similar in make, model, and hardware configuration to the source host to be recovered. Also, review the additional requirements in Bare-metal requirements.

Steps

  1. Boot the target host with the custom WinPE image, either locally or over the network.
    The PowerProtect Data Manager Bare Metal Recovery Wizard Welcome page is shown.
  2. Specify the date, time, and time zone for the host, and then click Next.
    If you are restoring to a host in a different time zone or if the system date and time are incorrect, you must change the default date and time.
    NOTE: If you specify an invalid date or time, the wizard attempts to correct it. Verify that the corrected date and time are accurate.
  3. Select the network interface for communication with PowerProtect Data Manager during the BMR operation. If the required NIC driver is not in the list, click Load Driver to browse to it.
    NOTE: The driver must not require a restart. The WinPE environment loads only in memory, and changes are not persistent across a restart. If a restart prompt appears, you might be able to ignore the prompt. Most NIC drivers are plug-and-play.
  4. Click Next.
    The Hostname and Network tab opens.
  5. In the Host name field, type the hostname of the target host.
  6. In the DNS domain field, type the domain name of the target host.
    If the host resides in a workgroup instead of a domain, leave the field blank.
  7. Select the IPv4 tab to configure the network to communicate with PowerProtect Data Manager during the BMR operation.
  8. In the TCP/IP Address section, select the IP address to use:
    • If host IP addresses are assigned automatically, then select Obtain an IP address automatically (DHCP). The network must be configured to support DHCP.
    • If host IP addresses are static, select Use the following IP address, and then enter the IP address and the IPv4 subnet mask.
    • If PowerProtect Data Manager is on a different subnet, and then type the default gateway in the Default gateway field. Otherwise, leave the field blank.
  9. In the DNS Server section, specify the DNS server information:
    • If you added the PowerProtect Data Manager server hostname and IP address to the hosts file, then leave the default values in the DNS Server section.
    • If the DNS server name is assigned automatically, select Obtain DNS server address automatically.
    • If the DNS server IP address is static, select Use the following DNS server addresses, and then specify the IP address of the DNS server and any alternate DNS server that exists.
  10. Verify the disk configuration, and then click Next.
    NOTE: The disk size and number of hard disks that are added to the target machine should be either equal to or greater than that of the source machine.
  11. Add the PowerProtect Data Manager server details, and then click Next.
    NOTE:
    • In Server Name or IP, enter only the FQDN or IP of the server.
    • It is recommended that you use the Administrator role while providing PowerProtect Data Manager credentials.
    • When a user with both the Restore Administrator and User roles runs the restore,
      • On the Summary tab, a prompt to enter Data Domain (DD) credentials appears. Enter the DD credentials and proceed with the restore process.
      • On the Results tab, the Failed to unregister the host error message appears. Click OK and verify the status of volumes.
    If you provide a username with the Restore Administrator role and the restore fails with the message Unable to fetch parameters required for performing restore, see File System Best Practices and Troubleshooting.
  12. On the Select Backup page, select the BMR data to restore to the host. Backups appear in the list in descending order from the most recent to the oldest.
  13. Click Next.
    A message is displayed while the information to complete the BMR operation is retrieved. Wait while the information is retrieved.
  14. To add custom BMR options, click Options next to Custom restore options.
  15. Perform one of the following actions:
    CAUTION: If the Restore physical machine to virtual machine (P2V) option appears during the BMR wizard, select it. If you do not select it, the BMR operation succeeds, but the target host boots with a blue screen. For more information, see Recover from a blue screen on boot after a BMR restore.
    • To accept the default PowerProtect Data Manager BMR options, click Restore.
    • To specify non-default PowerProtect Data Manager BMR options, which are generally used for troubleshooting with assistance from Customer Support, perform these actions:
      1. Click Options.
      2. In the Additional Options field, type the options and values.
        NOTE:
        • By default, for BMR restore the noncritical disks are not formatted. However, if you need to format any noncritical disks, you can use -h DFA_SI_EXCLUDE_NON_CRITICAL_DYNAMIC_DISK=FALSE. The default flag value of the DFA_SI_EXCLUDE_NON_CRITICAL_DYNAMIC_DISK additional option is set to TRUE.
        • Additional options must follow these guidelines:
          • Include a space between command and switch.
          • A key value pair should not contain any white space, for example,

            -h DFA_SI=TRUE -h DFA_SI_DR_P2V=TRUE.

      3. Click OK.
      4. To confirm that you want to format the data and continue the BMR operation, click OK.
      5. Perform one of the following actions:
        • To cancel the BMR operation, click Cancel.
        • To proceed with the BMR operation, click Restore.
  16. If you clicked Restore, wait until the BMR operation is successful.
    NOTE:The wizard takes approximately 30 seconds to update the status (Cancelled, Failed, or Successful) in PowerProtect Data Manager.
    To monitor the status of the BMR job from the PowerProtect Data Manager UI, select Jobs > Protection Jobs.

Next steps

Consider the following after the BMR operation is complete:

  • The final status of the BMR operation is displayed on the Results tab.
  • To open the BMR logs, click View Logs.
  • To open a specific BMR log, select it, and then click Open.
  • If the status of the recovery is Cancelled or Failed, restart the target host or boot it with the custom WinPE image again.
  • If the virtual machine that was recovered boots using UEFI, the following error message appears in the ddfsrc log file: Virtual Disk Service error: This disk is already online. This message can be ignored.

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