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PowerProtect Data Manager 19.16 File System User Guide

Perform a system-state recovery

If system files or registry entries are lost, you can recover the relevant writers and perform a system-state recovery (SSR).

Prerequisites

  • Ensure that the host for which the SSR is to be performed is powered on.
  • Ensure that the writers on the host are available and in a stable state.
  • Ensure that all the services on the client are running exactly as they were running during the BMR or SSR backup. All the services must be running for an SSR restore to be successful. If services are corrupted, stopped, or not available on the client, perform a BMR restore.
  • When performing an SSR, ensure that there is at least 50% of free space on the system disk.

Steps

  1. In PowerProtect Data Manager, from the left pane select Restore > Assets.
  2. Select the checkbox for the relevant client.
  3. Click View Copies to view the copies that are backed up.
    The copy map consists of the root node and its child nodes. The root node in the left pane represents an asset, and information about copy locations appears in the right pane. The child nodes represent storage systems.
  4. Select display to display the copies on that storage system.
  5. Select the desired backup copy, and then click System State Restore. After the backup copy is mounted successfully, a list of backed up writers is displayed.
  6. The Disaster Recovery asset page selects all writers by default for an SSR. If you deselect individual writers, the following message appears:
    NOTE:You must select the entire system state to restore. Partial selection of system state restore is not recommended unless it is for Active Directory restore.
  7. If you deselected one or more writers and the warning appeared, click OK.
  8. To start the SSR, click Finish.
  9. To see the status of the SSR, from the left pane select Jobs > Protection Jobs.
  10. Wait for the SSR to complete.
  11. Restart the host for which SSR was performed.
    CAUTION:Failing to restart the host can result in system instability.

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