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Event and Error Message Reference Guide For 13th Generation Dell PowerEdge Servers Version 1.0

PDF

SUP Event Messages

SUP001

Message
Insufficient parameters provided.
Detailed Description
Insufficient Parameters provided for the WSMAN command.
Recommended Response Action
Make sure the parameters are correct and in the right number and format and retry the action.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP002

Message
Job creation failure.
Detailed Description
Could not create a new job because of a network error or an unresponsive iDRAC.
Recommended Response Action
Retry the action. If this fails, reboot the iDRAC.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP003

Message
Invalid URI, target or reboot flag.
Detailed Description
One of the uniform resource input (URI) string, target or reboot flag parameters is missing or exceeds the prescribed length.
Recommended Response Action
Verify that the URI, target or reboot flag parameter values are correct and retry the action
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP005

Message
Invalid reboot value.
Detailed Description
Reboot value specified is not supported.
Recommended Response Action
Verify the reboot value and retry the action. Current options available are 1)Power Cycle 2) Graceful shutdown without forced shutdown 3) Graceful shutdown with forced shutdown (~10 minutes wait time).
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP006

Message
Update package downloading - Delete failed.
Detailed Description
The DUP is being downloaded and the update cannot be deleted while the download is in progress
Recommended Response Action
Wait until the update package is downloaded and retry the action. The download can take more than 5 minutes depending on network speed and size of the update package.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP007

Message
iDRAC busy - Delete failed.
Detailed Description
The iDRAC communication channel is open and being used by another process; this can be caused by an open session of USC locally on the server.
Recommended Response Action
If USC is in use, wait until USC has exited and retry the action. Otherwise retry after 30 seconds to check if network connectivity caused this error.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP009

Message
Driver pack update in progress - Delete failed.
Detailed Description
Because of the size of the driver pack, the update process removes the older version of the driver pack from the system before installing the newer version. For that reason, the driver pack update cannot be deleted.
Recommended Response Action
Wait for the Driver Pack update to complete. To revert to the previous version of the update, download and update the firmware to the version desired.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0100

Message
Firmware update operation failed.
Detailed Description
The firmware update operation failed.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0101

Message
Unable to get firmware update status.
Detailed Description
Unable to get the update status.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0102

Message
Invalid TFTP IP address specified.
Detailed Description
The TFTP IP Address specified is invalid.
Recommended Response Action
Specify a valid TFTP IP Address.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0103

Message
TFTP IP address is not reachable.
Detailed Description
The specified TFTP server is not reachable.
Recommended Response Action
Check if the TFTP server is alive.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0104

Message
TFTP Source path too long.
Detailed Description
The source path needs to be lesser than 64 characters.
Recommended Response Action
Enter a source path < 64 characters.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0105

Message
Invalid firmware image
Detailed Description
The firmware image provided by the user is not valid.
Recommended Response Action
Provide a valid firmware image.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0106

Message
Unable to locate firmware image file in specified path.
Detailed Description
There is no firmware image present at the specified path.
Recommended Response Action
Check if the firmware image is present at the specified path.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0107

Message
File path too long.
Detailed Description
The file path provided as a parameter is too long.
Recommended Response Action
Shorten the length of the string given as file path by either moving the file or renaming the folders along the path.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0108

Message
A firmware update operation is already in progress.
Detailed Description
The firmware update is in progress and another update cannot be done.
Recommended Response Action
Wait for the update operation to conclude and then re-try.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0109

Message
A TFTP IP address has not been specified but is required.
Detailed Description
The firmware update cannot proceed without the TFTP IP address.
Recommended Response Action
Specify the TFTP IP address.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP011

Message
Invalid Job ID specified.
Detailed Description
The specified Job ID was not found in the job queue.
Recommended Response Action
Verify the job ID and retry the action. Retrieve all open jobs by issuing the GetAllJobs command.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0110

Message
Uninitializing firmware update services. Please wait...
Detailed Description
The firmware update is being uninitialized.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0111

Message
Timeout waiting for firmware update process to complete.
Detailed Description
Firmware Update time-out occurred.
Recommended Response Action
Re-try the firmware update process.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0112

Message
The -p option is not currently supported for remote RACADM and the\noperating system being used.
Detailed Description
The requested option is not available for remote racadm/operating system.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0113

Message
TFTP firmware update is currently disabled.
Detailed Description
The cfgRhostsFwUpdateTftpEnable object must be set.
Recommended Response Action
Set the cfgRhostsFwUpdateTftpEnable object in cfgRemoteHosts group using config subcommand.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0114

Message
The firmware update operation could not be completed successfully.
Detailed Description
The firmware update process failed.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0115

Message
A firmware update is currently in progress. Unable to reset the\nRAC at this time.
Detailed Description
The rac cannot be reset, while the firmware update is in progress.
Recommended Response Action
Wait for the firmware update to finish.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0116

Message
The RAC configuration has initiated restoration to factory defaults. \nPlease wait up to a minute for this process to complete before accessing \nthe RAC again.
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0117

Message
Firmware rollback initiated successfully. \nThe iDRAC will now reset to complete the firmware rollback operation.
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0118

Message
iDRAC reset failed. Please reset the iDRAC manually to complete the firmware rollback operation.
Detailed Description
Success message.
Recommended Response Action
Manually reset the iDRAC.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0119

Message
Firmware rollback failed
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0120

Message
Preparing for firmware update. Please wait...
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0121

Message
Firmware update in progress [ arg1 percent complete]
Arguments
  • arg1 = Extent of completion
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0122

Message
Firmware update completed successfully
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0123

Message
Firmware update completed successfully. The RAC is in the process of\nresetting. Your connection will be lost. Please wait up to a minute before starting a new session.
Detailed Description
Success message.
Recommended Response Action
Re-connect to the iDRAC after a minute.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0124

Message
Firmware update is not currently in progress
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0125

Message
Current firmware update status is unknown
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0126

Message
Firmware update in progress. Please wait...
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0127

Message
Verifying firmware image
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0128

Message
Ready for firmware update
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0129

Message
Resetting the RAC. Please wait...
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP013

Message
Update in progress - Delete failed.
Detailed Description
The update process is underway and cannot be deleted.
Recommended Response Action
Do not try to delete the job when the update process is underway. To revert to the previous version of the update, download and update the firmware to the version desired or run the rollback command to go back to the previous version.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0130

Message
TFTP firmware update has been initiated. This update process may take several minutes to complete.
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0131

Message
FTP firmware update has been initiated. This update process may take several minutes to complete.
Detailed Description
Success message.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP014

Message
Unknown error - Delete failed.
Detailed Description
An unknown error was encountered while trying to delete the job.
Recommended Response Action
Retry the action. If this fails, reboot the iDRAC.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP015

Message
Input parameters values should not be NULL.
Detailed Description
One of the parameters specified received a NULL value that prevented the action from completing.
Recommended Response Action
Correct the parameter value and retry the command.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP016

Message
Job cannot be scheduled.
Detailed Description
Only jobs with the job status of Downloading / Downloaded / Pending Reboot can be scheduled.
Recommended Response Action
In case there is an update job, wait until the job status is Downloaded and then retry the action.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP017

Message
Invalid start time.
Detailed Description
The specified start time is invalid.
Recommended Response Action
Start Time should be in the form YYYYMMDDHHMMSS. Or it should be TIME_NOW to specify an immediate update or reboot. Verify the specified start time and retry the action.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP018

Message
Invalid until time.
Detailed Description
The specified until time is invalid.
Recommended Response Action
Until Time should be in the form YYYYMMDDHHMMSS. Verify the specified until time and retry the action.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP019

Message
Lifecycle Controller is not enabled.
Detailed Description
For 11G systems: System Services must be enabled to perform the requested operation. System Services has been disabled through the iDRAC configuration utility accessed by pressing CTRL+E on boot up or through a remote operation. For 12G systems: Lifecycle Controller must be enabled to perform the requested operation. Lifecycle Controller has been disabled by pressing F2 Setup, selecting iDRAC Configuration, and selecting Lifecycle Controller Settings on boot up or through a remote operation.
Recommended Response Action
For 11G systems: Use the iDRAC configuration utility to enable the System Services by pressing on the CTRL+E option on boot up at the targeted system. For 12G systems: Use F2 Setup, select iDRAC Configuration, and select Lifecycle Controller Settings, to enable the Lifecycle Controller on boot up of the targeted system.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP020

Message
The specified job was deleted
Detailed Description
The specified job was successfully deleted from the job queue.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP021

Message
Diagnostics, Driver Pack or Lifecycle Controller update is a direct update and cannot be scheduled.
Detailed Description
Diagnostics and USC updates are direct updates and cannot be scheduled
Recommended Response Action
Do not schedule USC or Diagnostics Jobs.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP022

Message
Job store has reached the maximum storage limit.
Detailed Description
JobStore file has exceeded the size limit. Delete all unneeded JobIDs from the job store.
Recommended Response Action
New JobId cannot be stored. Manually delete the failed jobs and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP023

Message
Duplicate JobID provided as inputs for scheduling.
Detailed Description
Duplicate/Invalid JobID was provided as input for scheduling.
Recommended Response Action
Verify the job ID and retry the action. Retrieve all open jobs by issuing the GetAllJobs command.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP024

Message
InstanceID value provided for the update operation is invalid
Detailed Description
The InstanceID value provided for update operation is invalid.
Recommended Response Action
Enumerate inventory, copy the InstanceID value and provide that value for the update operation
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP025

Message
The command was successful
Detailed Description
Generic message to show that last command was successful.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP026

Message
The input value entered for the parameter arg1 is invalid.
Arguments
  • arg1 = parameter
Detailed Description
The value entered for the parameter identified in the message is invalid.
Recommended Response Action
Correct the specified input value and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP027

Message
Missing required parameter arg1
Arguments
  • arg1 = parameter
Detailed Description
The required parameter identified in the message is missing.
Recommended Response Action
Verify the required parameter value for the method is specified and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP028

Message
The GetRepoBasedUpdateList method did not complete successfully.
Detailed Description
The GetRepoBasedUpdateList method was not successfully executed because the InstallFromRepo method was not executed first.
Recommended Response Action
Execute InstallFromRepo method, and then retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP029

Message
Firmware versions on server match catalog, applicable updates are not present in the repository.
Detailed Description
The catalog in the repository specified in the operation has the same firmware versions as currently present on the server. Firmware updates in the specified repository are not applicable to the server.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 2 (Warning)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP030

Message
Proxy IP and User Credential pare valid only if the ProxySupport parameter is TRUE.
Detailed Description
The value of the ProxySupport parameter must be TRUE if the Proxy IP and User Credentials need to be provided for the operation requested.
Recommended Response Action
Do not specify Proxy IP and User Credential parameters if the ProxySupport parameter is FALSE.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
None
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0501

Message
Invalid catalog file.
Detailed Description
The catalog file is not in the supported XML format, or the catalog file is corrupted.
Recommended Response Action
Do one of the following: 1) If the catalog file is customized, recreate the file using Repository Manager, and retry the operation. 2) Update the catalog file from the service providers FTP server and retry the operation. 3) Update the catalog file from the System Update Utility media or from the System Build Update Utility media and retry the operation.For more information, see Lifecycle Controller Users Guide.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0502

Message
Unable to collect system inventory.
Detailed Description
iDRAC is unable generate the inventory file or the inventory file received from iDRAC is faulty. For more information about the failure, see Lifecycle Log.
Recommended Response Action
Retry the operation. If the problem persists do the following: 1) Turn off the system and disconnect the power cord. 2.) Wait for five seconds. 3.) Reconnect the power cord and turn on the system. 4) Press the <F10> key to re-enter Lifecycle Controller, and retry the operation. If the problem continues to persist, update iDRAC firmware to the latest version, and retry the operation. Else, contact the service provider.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0503

Message
Unable to retrieve the system ID.
Detailed Description
Unable to retrieve the system ID from BIOS.
Recommended Response Action
Retry the operation. If the problem persists, do one of the following: 1) Reboot the system and retry the operation. 2) Update the BIOS firmware to the latest version and retry the operation. If the problem continues to persist contact the service provider.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0504

Message
Unable to authenticate the catalog file in the update repository.
Detailed Description
The catalog file in the update repository is not digitally signed.
Recommended Response Action
Use a repository that has the catalog file from a trusted source and retry the operation. If the catalog is from a trusted source, click OK to proceed without digital signature verification.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0505

Message
Corrupt catalog file.
Detailed Description
The catalog file in the selected repository is corrupt.
Recommended Response Action
Select a repository with a valid catalog file, and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0506

Message
Unable to decompress the catalog file.
Detailed Description
The catalog file in the selected repository is corrupt or compressed in an unsupported format.
Recommended Response Action
Select a repository with a valid catalog file, and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0507

Message
Unable to download the Update Packages from the FTP server.
Detailed Description
The FTP server setting details are incorrect.
Recommended Response Action
Enter the correct FTP server settings details, and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0511

Message
Unable to find Diagnostics application.
Detailed Description
The Diagnostic application (Embedded Preboot System Assessment - Enterprise UEFI Diagnostics) is not installed or is corrupt.
Recommended Response Action
Update the Diagnostics application using the Firmware Update feature in Lifecycle Controller. For the latest Update Packages, contact your service provider.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0513

Message
Unable to access the Update Package.
Detailed Description
The specified filename path to the Update Package is incorrect.
Recommended Response Action
Enter the correct file path where the Update Package is located and retry the operation. If the problem persists, reboot the system and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0514

Message
Unable to perform firmware rollback.
Detailed Description
An internal error occurred while performing firmware rollback operation.
Recommended Response Action
Exit the Firmware Rollback wizard and retry the operation. If the problem persists, reboot the system and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0515

Message
Unable to authenticate the Update Package signature.
Detailed Description
Lifecycle Controller was unable to authenticate the Update Package digital signature. The Update Package will not be applied unless it has a valid digital signature.
Recommended Response Action
Download the latest Update Package from your service provider and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0516

Message
Updating firmware for arg1 to version arg2 .
Arguments
  • arg1 = component
  • arg2 = version
Detailed Description
Do not turn off the system while firmware update is in progress.
Recommended Response Action
No response action required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0517

Message
Unable to update the arg1 firmware to version arg2 .
Arguments
  • arg1 = component
  • arg2 = version
Detailed Description
The firmware image specified in the operation did not apply successfully. An internal error may have occurred.
Recommended Response Action
Retry the operation. If the problem persists, download the latest update package from your service provider, and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0518

Message
Successfully updated the arg1 firmware to version arg2 .
Arguments
  • arg1 = component
  • arg2 = version
Detailed Description
The specified firmware for the component was successfully updated.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0519

Message
Unable to validate firmware image for arg1 .
Arguments
  • arg1 = component
Detailed Description
The update firmware image operation is unable to process the firmware image provided. The image is invalid or incompatible with the installed component.
Recommended Response Action
Retry the operation. If the problem persists, download the latest Update Package from your service provider and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0520

Message
Unable to update the arg1 firmware to version arg2 .
Arguments
  • arg1 = component
  • arg2 = version
Detailed Description
The firmware update operation for the component did not complete due to an internal error.
Recommended Response Action
Retry the operation. If the problem persists, download the latest Update Package from your service provider and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0522

Message
Unable to update the BIOS firmware because write protection is enabled.
Detailed Description
Write protection is enabled for the BIOS image and local BIOS update is disabled.
Recommended Response Action
To flash the BIOS locally, enable local BIOS update by selecting System Setup.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0525

Message
Unable to verify the digital signature of the Update Package.
Detailed Description
Unable to verify the digital signature of the Update Package.
Recommended Response Action
Download the latest Update Package from your service provider and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0526

Message
Unable to continue with firmware update.
Detailed Description
Unable to continue the firmware update because the catalog file or the update package is corrupt.
Recommended Response Action
Retry the operation. If the issue persists, download the latest Update Package or Catalog file from your service provider and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0527

Message
The Update Package is not supported for this system.
Detailed Description
The Update Package does not have this system in the supported platform list.
Recommended Response Action
Download the latest Update Package from your service provider and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0528

Message
Unable to generate a firmware comparison table.
Detailed Description
An internal error occurred in the Lifecycle Controller while generating the firmware comparison report.
Recommended Response Action
Exit the Platform Update wizard and retry the operation. If the problem persists, update the Lifecycle Controller firmware to the latest version and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0529

Message
Unable to access repository.
Detailed Description
The selected USB drive is disconnected.
Recommended Response Action
Make sure the USB drive is connected and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0530

Message
Incorrect repository path location.
Detailed Description
The catalog repository path entered is not accessible.
Recommended Response Action
Retry the operation with the correct catalog repository path.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0531

Message
Unable to install the Update Packages.
Detailed Description
The repository location is invalid or the repository does not contain the Update Packages.
Recommended Response Action
Enter another repository location that contains the desired Update Packages and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0532

Message
The repository contains corrupt Update Packages.
Detailed Description
The repository contains corrupt Update Packages.
Recommended Response Action
Enter another repository location that contains the desired Update Packages and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0533

Message
Unable to download the update package files from the FTP server.
Detailed Description
The file cannot be downloaded from FTP share due to network issues.
Recommended Response Action
Check network connection and retry download. If the issue persists, reconfigure the network settings and retry.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0534

Message
Unable to locate the catalog file.
Detailed Description
The catalog file cannot be found in the specified location.
Recommended Response Action
Specify the correct repository location and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0535

Message
Updating arg1 .
Arguments
  • arg1 = component and version
Detailed Description
Component firmware update is in progress.
Recommended Response Action
No response action is required. Do not turn off the system while the update is in progress.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0536

Message
Successfully updated arg1 .
Arguments
  • arg1 = component and version
Detailed Description
Component firmware update was successful.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0537

Message
Unable to continue the firmware update.
Detailed Description
Unable to continue the firmware update due to an internal error.
Recommended Response Action
Reboot the system and retry. If the problem persists, contact your service provider for the latest Update Package.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0538

Message
Unable to update arg1 .
Arguments
  • arg1 = component and version
Detailed Description
Unable to update firmware due to one the following: 1) Update Package is not supported. 2) Trusted Platform Module feature is enabled in BIOS settings.
Recommended Response Action
Retry the operation. If the problem persists, do one of the following and retry the operation: 1) Download the latest Update Package from your service provider. 2) Disable the Trusted Platform Module feature in BIOS settings. 3) Update the Lifecycle Controller firmware to the latest version.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP0539

Message
Update Packages missing in the repository.
Detailed Description
Update Packages are missing from the specified repository.
Recommended Response Action
Enter another repository location that contains the desired Update Packages and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 1 (Critical)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1901

Message
Firmware update initializing.
Detailed Description
Firmware update initializing.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1902

Message
Firmware update stopping services.
Detailed Description
Firmware update stopping services.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1903

Message
Firmware update verify image headers.
Detailed Description
Firmware update verify image headers.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1904

Message
Firmware update checksumming image.
Detailed Description
Firmware update checksumming image.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1905

Message
Firmware update programming flash.
Detailed Description
Firmware update programming flash.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1906

Message
Firmware update successful.
Detailed Description
Firmware update successful.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1907

Message
Firmware update failed.
Detailed Description
Firmware update failed.
Recommended Response Action
Reacquire the image from the original source and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1908

Message
Firmware update failed checksum.
Detailed Description
Firmware update failed checksum.
Recommended Response Action
Reacquire the image from the original source and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1909

Message
Firmware update failed image download.
Detailed Description
Firmware update failed image download.
Recommended Response Action
Check that the image is available and retry the operation.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1910

Message
Firmware update is not pending.
Detailed Description
Firmware update is not pending.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1911

Message
Firmware update initialization complete.
Detailed Description
Firmware update initialization complete.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

SUP1912

Message
Firmware update RAC recover successful.
Detailed Description
Firmware update RAC recover successful.
Recommended Response Action
No response action is required.
Category
Updates
Subcategory
SUP = FW Update Job
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

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