Dell Wyse ThinOS Version 8.6.1 Administrator's Guide

Set up the RealTime Multimedia Engine connector

This section describes how to install and use Lync or Skype for Business (SFB) on a Citrix desktop.

NOTE: : You must ensure that the thin client does not have USB redirection for video/audio devices in order to have RTME working correctly.

Install Citrix HDX RealTime Connector on Citrix desktop VDA/Server. HDX RealTime Multimedia Engine (RTME) is the package installed on ThinOS. It is HDX RealTime Connector that needs to be installed or upgraded on the remote server and VDA.
Update the ThinOS firmware, and install the RTME.i386.pkg on the ThinOS client.
Important: In every ThinOS release, the RTME version may be updated to a newer version.
Log in to your Citrix Desktop, and sign in to Lync client or Skype for Business (SFB) client.
The RTME icon is displayed on taskbar.

Use the Lync Application or Skype for Business application to perform the following tasks:

Start an audio or video call
- Select user to call
- Call from the IM window
- Type a name or number to call
Answer the call
- Audio call
- Video call
- Headset button to answer the call
Transfer call/ mute/ hold call
Control the video: Pause/ End/ Picture in Picture (PiP)
Set the volume levels
Use Dial Pad
Make a conference call
Help and Hang up
Minimize/maximize or close the call video window
Perform Network Health check—Right-click the RTME icon on taskbar and select Call Statistics. The attributes, such as received packets, sent packets, video frame rate, video resolution, audio codec, and video codec are displayed in the above described window.