Dell VxRail: Internet Updates Showing: "No Available System Updates."
Oversigt: Internet updates are returned with a message showing: "No Available System Updates."
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Symptomer
Internet Updates appear with "No Available System Updates."
Figure 1: Updates appear with "No Available System Updates."
Message seen in short.term.log:
"2023-07-05 19:31:44,299" microservice.do-ecosystem "2023-07-05T19:31:43.496634511Z stderr F raise MaxRetryError(_pool, url, error or ResponseError(cause))"
"2023-07-05 19:31:44,299" microservice.do-ecosystem "2023-07-05T19:31:43.496637421Z stderr F urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='colu.dell.com', port=443): Max retries exceeded with url: /soap/rpc (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 407 Proxy Authentication Required',)))"
"2023-07-05 19:31:44,299" microservice.do-ecosystem "2023-07-05T19:31:43.496701844Z stderr F 2023-07-05 19:31:43,496 [INFO] <Dummy-63:140238496454728> acgcataservice.py get_catalogs() (80): Close client object instance"
Årsag
If a Proxy is used that requires authentication but credentials are not provided, Internet updates may show no available updates.
Løsning
To resolve this issue, update the VxRail manager proxy configuration to use credentials to authenticate with the server.
Cluster > Configure > VxRail > Networking > Edit Proxy Settings:
Figure 2: Enter Proxy Server Credentials username and password.
Berørte produkter
VxRailArtikelegenskaber
Artikelnummer: 000215570
Artikeltype: Solution
Senest ændret: 09 aug. 2023
Version: 2
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