PowerProtect Data Manager: How to change the interface timeout

Summary: The PowerProtect Interface times out after the default 1800 seconds (30 minutes).

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Instructions

How to increase the PowerProtect Interface timeout in 19.22.0.24 and older.

  1. Open an SSH session to PowerProtect and authenticate with the admin account.
  2. Make a copy of the app-config.json file: 
    cp -p /usr/local/brs/lib/ecdm-ui/main/app-config.json /usr/local/brs/lib/ecdm-ui/main/app-config.json.orig
  3. Update the idle-timeout value in the app-config.json file with a value between 1 and 3600 seconds.
    • Text editor: 
      vi /usr/local/brs/lib/ecdm-ui/main/app-config.json
    • The sed utility: 
      sed -i 's/"idle-timeout": 1800/"idle-timeout": 3600/' /usr/local/brs/lib/ecdm-ui/main/app-config.json
  4. Verify that the app-config.json file was properly updated: 
    grep 'idle-timeout' /usr/local/brs/lib/ecdm-ui/main/app-config.json

Note: The default 1800 seconds (30 minutes) is used if the value is not between 1 and 3600 seconds.

How to increase the PowerProtect Interface timeout in 20.1.0.0-17 and newer.

In the PowerProtect Interface, navigate to "Administration > Access Control > Session Settings."

PowerProtect Session Settings

Additional Information

The default app-config.json file:

admin@ppdm:/> cat /usr/local/brs/lib/ecdm-ui/main/app-config.json
{
    "idle-timeout": 1800
}
admin@ppdm:/>

The app-config.json file after the update:

admin@ppdm:/> cat /usr/local/brs/lib/ecdm-ui/main/app-config.json
{
    "idle-timeout": 3600
}
admin@ppdm:/>
Article Properties
Article Number: 000221611
Article Type: How To
Last Modified: 22 May 2026
Version:  3
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