Avamar: Modify Avamar Administrator Console (Java GUI) Timeout

Summary: This article describes how to modify the inactivity timeout on the Avamar Administrator Console.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Avamar Server

Log in to the Avamar server over SSH as the admin user.

Check the current value of the entry "consoleInactiveMinutesToReport."
grep console /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml

If the value is not negative 1, change it to negative 1.

Change the entry for the Administrator Console inactivity timeout in the Management Console Service (MCS) configuration file.
/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml

Change the value of the entry "consoleInactiveMinutesToReport."
<entry key="consoleInactiveMinutesToReport" value="-1" />

Changing the value can be done with a text editor like vi, or with the following command.
sed -i '/consoleInactiveMinutesToReport/s/value="[^"]*"/value="-1"/' /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml

Restart MCS as admin.
mcserver.sh --restart --force

Start the backup scheduler.
dpnctl start sched


Avamar Administrator Console

Edit the following configuration file:
C:\Users\<username>\.avamardata\var\mc\gui_data\prefs\mcclient.xml

Find the entry "timeout_exit_minutes" which has a default value of 10 minutes.

If the entry "timeout_exit_minutes" does not exist, create it with the timeout value of your choice.

To create the entry, add it below the "ddr_max_streams" entry.

Example:
<entry key="ddr_max_streams" value="50" />
<entry key="timeout_exit_minutes" value="9999"/>

Change the value of the timeout, do not use a value larger than 9999 minutes.
<entry key="timeout_exit_minutes" value="9999"/>

Save the file.

Re-launch the Avamar Administrator Console with the new timeout applied.

Additional Information

If you want to remove existing installations of other Avamar Administrator versions, go to the following path on Windows:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EMC Avamar\Administrator

avamar administrator old installations

Go into each folder and run "Uninstall Avamar Administrator."

If you uninstall all Avamar Administrator console versions and want to completely remove the installation folders, go to the following path and delete the "avs" folder.
C:\Program Files (x86)

avs
 

Affected Products

Avamar Server
Article Properties
Article Number: 000227793
Article Type: How To
Last Modified: 03 Feb 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.