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How to Find Your Serial Number, Product ID, or Product Serial Number Tag

Summary: How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for hardware products.

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Article Content


Instructions

How to find the serial number, product ID, or PSNT.

Note: This article covers Dell EMC products only!

For finding the Service Tag for Dell products, see: https://www.dell.com/support/contents/en-us/category/product-support/self-support-knowledgebase/locate-service-tag/

This article serves as a primary list for the articles on how to find the serial number, product ID, or PSNT that is required in order to open a service request or support case for hardware products.

Software-only product cases may be opened through the Site ID or UCID on Online Support or by calling into support with your site ID or UCID.

   
Product KB
Atmos KB 21815: Atmos: How to determine the serial number of an Atmos Resource Management Group (RMG).
Avamar (Serial Number) KB 80459: Avamar: How to find the serial number of a physical Avamar Node 
Avamar (System ID) KB 80419: Avamar: How to find the SystemID for an Avamar Server 
Celerra Not available
Centera KB 21844: Centera: How to determine the serial number of a Centera 
CLARiiON KB 20755: How do I find the serial number of a CLARiiON array?
Connectrix - B-Series (BRC or BRCA) switches KB 71532: Connectrix: How to find a DELL EMC Connectrix switch serial number 
Connectrix - MDS-Series switches KB 71532: Connectrix: How to find a DELL EMC Connectrix switch serial number 
Cloud-Tiering Appliance  KB 21538: CTA: How to determine the serial number of a CTA.
Data Domain KB 81365: Data Domain: How to find the System Serial Number of a Data Domain or DDVE
Data Computing Appliance (DCA) KB 24606: DCA V1/V2/V3: How to collect Greenplum DCA SW (ISO) version, Greenplum Database version, and DCA serial number
DLm KB 20568: Disk Library for mainframe (DLm): How to find the Serial Number of a DLm
Elastic Cloud Storage (ECS) KB 189158: ECS: How to find out the serial number of an ECS 
EMC Disk Library (EDL) KB 82041: How to find the EMC Disk Library (EDL) serial number 
Integrated Data Protection Appliance (IDPA) KB 000020686: IDPA: How to find basic system information, Serial number, and Service tag
Isilon (OneFS 6.x to 8.x) KB 000020536 Isilon: How to find serial numbers for Isilon nodes.
PowerStore KB 000196853 PowerStore: Where can I find the service tag?
PowerVault ME4 KB 000144807 ME4: Locating the service tag
PowerVault ME5 KB 000196714 ME5: How to locate the PowerVault enclosure service tag
RecoverPoint KB 000021477: RecoverPoint: How to Get Serial Numbers from RPAs
Symmetrix and VMAX KB 000020560: VMAX: How to get a Symmetrix/VMAX serial number
Unity KB 000021565: Dell EMC Unity: How to find Unity array serial number (User Correctable)
VNX  KB 19776: VNX1/VNX2: How to find serial number on a VNX array (User Correctable)
VNXe KB 19667: VNXe: How to find Serial Number on VNXe array (User correctable)
VPLEX KB 20698: Dell EMC VPLEX: How to determine or find the correct serial number of a VPLEX instance.
VxFlex Not available
VxRack Not available
VxRail KB 20580: VxRail: How to locate your VxRail/VSPEX BLUE Appliance serial number (PSNT)
XtremIO KB 78393: XtremIO: How to find the serial number of an XtremIO array

Article Properties


Product

Atmos, Disk Library, ECS, Isilon, Symmetrix, VMAX, VPLEX, XtremIO

Last Published Date

17 Mar 2022

Version

5

Article Type

How To