Avamar - Gendannelse af en Data Domain-sikkerhedskopiering til Windows-går i stå

Summary: Gendannelse af en sikkerhedskopi fra Data Domain til Windows går i stå på en fil og fortsætter ikke.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Produkt: 7.5.100-183 Windows Server 2012 R2 Datacenter Server Edition (No Service Pack) 64-bit-AMD64

Mens en sikkerhedskopi gendannes, går opgaven gentagne gange i stå på en bestemt fil.

I logføringseksempel under gendannelsen sidder fast på "E:\some folder\D\folder\folder\stacks\folder\stuck file".
Der sker ingenting, og gendannelsen stoppes manuelt.
  
2018-07-19 15:21:55 avtar Info <8688>: Status 2018-07-19 15:21:55, 1,919,285 files, 70 folders, 216.2 GB (1,919,285 files, 216.2 GB, 100
.00% new) 86MB  78% CPU  (1 open files) E:\some folder\D\folder\folder\stacks\shelf064\_2342__.__1
2018-07-19 15:37:00 avtar Info <8688>: Status 2018-07-19 15:37:00, 2,020,074 files, 73 folders, 238.9 GB (2,020,074 files, 238.9 GB, 100
.00% new) 63MB  82% CPU  (1 open files) E:\some folder\D\folder\folder\stacks\folder\stuck file
2018-07-19 15:52:04 avtar Info <8688>: Status 2018-07-19 15:52:04, 2,020,074 files, 73 folders, 238.9 GB (2,020,074 files, 238.9 GB, 100
.00% new) 63MB 100% CPU  (1 open files) E:\some folder\D\folder\folder\stacks\folder\stuck file
2018-07-19 16:07:10 avtar Info <8688>: Status 2018-07-19 16:07:10, 2,020,074 files, 73 folders, 238.9 GB (2,020,074 files, 238.9 GB, 100
.00% new) 63MB 100% CPU  (1 open files) E:\some folder\D\folder\folder\stacks\folder\stuck file
2018-07-19 16:22:14 avtar Info <8688>: Status 2018-07-19 16:22:14, 2,020,074 files, 73 folders, 238.9 GB (2,020,074 files, 238.9 GB, 100
.00% new) 63MB 100% CPU  (1 open files) E:\some folder\D\folder\folder\stacks\folder\stuck file
2018-07-19 16:37:18 avtar Info <8688>: Status 2018-07-19 16:37:18, 2,020,074 files, 73 folders, 238.9 GB (2,020,074 files, 238.9 GB, 100
.00% new) 63MB 100% CPU  (1 open files) E:\some folder\D\folder\folder\stacks\folder\stuck file
2018-07-19 16:43:40 avtar Info <8758>: Canceled - exiting...
2018-07-19 16:43:40 avtar Info <9772>: Starting graceful (staged) termination, MCS cancel (final stage)
2018-07-19 16:43:40 avtar Warning <7702>: Restore interrupted.

Fejlfindingslogføring viser, at når avtar parses filen i et forsøg på at kontrollere dens resterende størrelse, returnerer den nul: 
018/08/07-23:05:25.31299 [avtar]  cdsf::parse_data(590069, 262144, 0), state 5, remaining 0, align 0

Fejlen nulstilles, og dataene parses igen, hvilket resulterer i en løkke.


Cause

Da der ikke er tilstrækkelige oplysninger og mulighed for at undersøge dette problem, er årsagen ukendt. 

Resolution

Samarbejde med Dell Support om at undersøge denne adfærd.

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000035560
Article Type: Solution
Last Modified: 05 Feb 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.