Connectrix Brocade: "Processador reinicializado - falha de software: ASSERT"

Summary: Este artigo explica a solução temporária quando o switch é reinicializado devido ao erro "Processor rebooted - Software Fault: ASSERT".

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Symptoms

O switch foi reinicializado devido ao seguinte erro:

Processor rebooted - Software Fault:ASSERT

 

Cause

A "falha de software: ASSERT" é um problema de software e aconteceu no CP1 (antigo ativo), ele sofreu failover para o outro CP 0 (anteriormente em espera)
O problema estava nos serviços de roteamento, um ponteiro nulo foi recebido ao tentar buscar os dados.

 

Failover pós-failover:

Fabric OS: v7.1.1c1

hadump        :
---------------------------------------
TIME_STAMP: Mar  7 11:23:37.498073
---------------------------------------
Local CP (Slot 6, CP0): Active, Cold Recovered
Remote CP (Slot 7, CP1): Standby, Healthy
HA enabled, Heartbeat Up, HA State synchronized

errdump:
2019/03/04-00:22:05, [HAM-1004], 30432, SLOT 7 | CHASSIS, INFO, ED_DCX8510_8B, Processor rebooted - Software Fault:ASSERT.


Core.pd file:

MSR: 00029200 EE: 1 PR: 0 FP: 0 ME: 1 IR/DR: 0/0
TASK = b06c8e10[1869] 'RTEK_TH' Last syscall: -1
ASSERT - Failed expression: op != NULL,
         file = /vobs/projects/springboard/build/swbd62/fabos/src/sys/lib/fabos/fabobj_mgr/fabmedia.c, line = 183, kernel mode
         args = 0


set_reboot_reason reason=Software Fault:ASSERT
Kernel panic - not syncing: fabos assertion failed cpu 0:
ASSERT - Failed expression: op != NULL,
         file = /vobs/projects/springboard/build/swbd62/fabos/src/sys/lib/fabos/fabobj_mgr/fabmedia.c, line = 183
         args = 0

PD Start
PowerPC Book-E Watchdog Shutdown soft timer
PLATFORM_FIRST
MTRACER
mtracer_panicdump
mtracer_panicdump write=0x44a1
reboot_reason
PD_MISC
CONSOLE_LOG
6300 KBytes in 2 file(s)
use "supportsave" command to upload

 

Resolution

Um defeito de software nos serviços de roteamento fez com que a falha atingisse o defeito da Brocade DEFECT000440968.
A correção para o problema é fazer upgrade do switch para o FOS 7.4.x e posterior.

 

Affected Products

Connectrix
Article Properties
Article Number: 000055899
Article Type: Solution
Last Modified: 30 Aug 2024
Version:  3
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