SRM: VPLEX Data missing from reports

In the VPLEX SRM collecting0-0.log
SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream

SSH Connection Issues from SRM VPLEX collecting host to the VPLEX management server.

On the VPLEX SRM Collecting host go to the following directory:
opt/APG/Collecting/Stream-Collector/emc-vplex/conf

In  data-retrieval-vvols-cluster1.xml and  data-retrieval-vvols-cluster2.xml make the change in bold.

      <ssh-connection connection-timeout="300">
        <keyboard-interactive-authentication>
          <username>@{cluster1.username}</username>
          <password>@{cluster1.password}</password>
        </keyboard-interactive-authentication>
        <session-connection/>
      </ssh-connection>

In data-retrieval-director-cluster1.xml and data-retrieval-director-cluster2.xml make the change in bold.

                <ssh-connection connection-timeout="180">
                    <keyboard-interactive-authentication>
                        <username>@{cluster2.username}</username>
                        <password>@{cluster2.password}</password>
                    </keyboard-interactive-authentication>
                    <session-connection/>
                </ssh-connection>