Dell Endpoint Security Suite Enterprise 和 McAfee 可能會在每次開機時發出CylanceSvc.exe警示
Summary: 將 Advanced Threat Prevention 搭配 McAfee 防火牆使用時,您可能會在每次開機時看到警示,指出 Cylancesvc.exe 正在嘗試存取各種 McAfee 程序。 這些警示會產生以警示設定為基礎的電子郵件警示。
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Symptoms
注意:
- 截至 2022 年 5 月,Dell Endpoint Security Suite Enterprise 已達到維護結束的期限。Dell 已不再更新本文。如需更多資訊,請參閱 Dell Data Security 的產品生命週期 (支援結束/壽命結束) 原則。如果您對其他文章有任何問題,請聯絡您的銷售團隊或聯絡 endpointsecurity@dell.com。
- 請參考端點安全性,以取得有關目前產品的其他資訊。
受影響的產品:
- Dell Endpoint Security Suite Enterprise
受影響的版本:
- v2.8 至 2.9

事件 C:\Programdata\Dell\Dell Data Protection\DellAgent.log 可能具有與此類似的項目:
[04912] (00008) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfefw.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewc.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00004) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00004) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfeesp.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewch.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.
可使用 McAfee SelfProtection_Activity.log 可能有如下項目:
mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEWC.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEESP.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEFW.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9900) ApBl.SP.Activity: SPRINGSCREATIVE\jcampbe-la ran IE4UINIT.EXE, which tried to access HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\ENABLE BROWSER EXTENSIONS, violating the rule "Web Control - Protect plug-in registry keys and values", and was blocked. For information about how to respond to this event, see KB85494.
Cause
McAfee 的簽署憑證不符合 Cylance 憑證,需要更新。
Resolution
此問題已在 Windows 版 Dell Endpoint Security Suite Enterprise v3.0 中解決。
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Affected Products
Dell Endpoint Security Suite EnterpriseArticle Properties
Article Number: 000189881
Article Type: Solution
Last Modified: 10 Jul 2024
Version: 10
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