Dell Endpoint Security Suite Enterprise 和 McAfee 可能会在每次启动时对CylanceSvc.exe发出警报

Summary: 将 Advanced Threat Prevention 与 McAfee Firewall 配合使用时,您可能会在每次启动时看到警报,指示Cylancesvc.exe正在尝试访问各种 McAfee 进程。 这些警报可以生成基于警报设置的电子邮件警报。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

提醒:

受影响的产品:

  • Dell Endpoint Security Suite Enterprise

受影响的版本:

  • v2.8 至 2.9

控制台警报

事件位于 C:\Programdata\Dell\Dell Data Protection\DellAgent.log 可能有类似于以下内容的条目:

 [04912] (00008) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfefw.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewc.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00004) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00004) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfeesp.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewch.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

McAfee SelfProtection_Activity.log 可能包含如下条目:

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEWC.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEESP.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEFW.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9900)  ApBl.SP.Activity: SPRINGSCREATIVE\jcampbe-la ran IE4UINIT.EXE, which tried to access HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\ENABLE BROWSER EXTENSIONS, violating the rule "Web Control - Protect plug-in registry keys and values", and was blocked. For information about how to respond to this event, see KB85494.

Cause

McAfee 的签名证书不符合 Cylance 证书,需要更新。

Resolution

此问题已在适用于 Windows 的 Dell Endpoint Security Suite Enterprise v3.0 中得到解决。


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Affected Products

Dell Endpoint Security Suite Enterprise
Article Properties
Article Number: 000189881
Article Type: Solution
Last Modified: 10 Jul 2024
Version:  10
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