OpenManage Integration for VMware vCenter Appliance: How to update

The following video covers how to update the Dell EMC OpenManage Integration for VMware vCenter Appliance.

Link to the Dell Technologies support videos:

https://www.dell.com/support/contents/en-us/videos

RPM Update Method:

Online Update Method.

• Only works with minor releases

• Easiest way to update since the repository path is built into the appliance

• Since it requires an Internet connection, it does not work in dark sites

• Locked down proxies can also be a problem

 
Perform Online Appliance Update.

• Perform from the Admin Console under Application Management

• Ensure that the Update Repository Path is https://linux.dell.com/repo/hardware/vcenter-plugin-x64/latest

• Available Virtual Appliance Version Mode should have checkboxes for RPM

• Select the Update Virtual Appliance version to begin the upgrade

Offline Update Method

• Useful for dark sites or scenarios where Internet connectivity is not allowed

• Only supports HTTP shares

Perform Offline Appliance Update.

• Create HTTP share and copy the entire directory from https://linux.dell.com/repo/hardware/vcenter-plugin-x64/latest/ to the HTTP Share

NOTE: It needs the full directory structure as-is.

• Perform from the Admin Console under Application Management

• Ensure that the Update Repository Path is the HTTP Share

• Available Virtual Appliance Version Mode should have checkboxes for RPM

• Select the Update Virtual Appliance version to begin the upgrade

OVF Update Method:

OVF Update Method Basics

• Commonly called backup and restore

• Use for major upgrades, like 4.x to 5.x

• The basic process is deploying a new OMIVV Appliance and restoring the data from the old version on it

Backup OMIVV

• Performed under the Backup and Restore tab

• Supports Network File Share (NFS) and CIFS Shares

• Recommended Scheduling regularly even in non-Appliance upgrade scenarios

Perform the OVF Update Method.

NOTE: Per documentation, it is recommended not to unregister OMIVV because it breaks Proactive HA Health Sensors.

• Back up the appliance being upgraded

• Turn Off the Backed Up Appliance

• Deploy a new OMIVV Appliance OVF

• Power on the new appliance

• Set up the Network settings

NOTE: It is recommended to keep the IP and FQDN the same between the appliances to avoid extra configuration and possible issues.
 

• If using a custom certificate, import it

• Browse to the Backup and Restore in the new Appliance Admin Console

• Put in the CIFS/NFS Share backed up in the first Step and select Restore Now

• Verify Appliance in vSphere Client in Administration > Solutions > Client Plug-ins

NOTE: OMIVV should show as installed and enabled.

• Now run Inventory on all hosts in the new appliance

Troubleshooting Post Upgrade:

200000 error

• Restart OMIVV Appliance(On 4.X revisions restarting VCenter to allow the plug-in to update was often necessary)

• If the issue persists, check for an old version of OMIVV in VCSA

Path —/etc/vmware/vsphere-ui/vc-packages/vsphere-clientserenity

• Look for com.dell.plugin.OpenManage

• Delete the older one associated with the previous version and restart VCenter services

200002 error

• WSDL Error when the plugin is expecting a specific thumbprint but receiving another

• Restarting VCenter will resolve this