Windows Swift Pair Notification Does Not Appear With Dell Pair Installed

Summary: Learn step-by-step instructions about what to do if Bluetooth swift pair notifications in Windows do not appear and Dell Pair is installed.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Windows 10 or Windows 11 native Bluetooth swift pair notifications may not appear when Bluetooth devices are brought near the detection range of the computer.

Dell Pair supports the following:

  • Detect Dell devices like a mouse and keyboard when they are within detection range to pair over Bluetooth.
  • Pair devices through Bluetooth.

Affected Platforms:

  • Latitude 7320
  • Latitude 7420
  • Latitude 7520
  • Latitude 7330
  • Latitude 7430
  • Latitude 7530
  • Latitude 9330
  • Latitude 9430
  • Dell Pro 13 Premium
  • Precision 5470
  • Precision 5570
  • Precision 5770
  • Precision 7670
  • Precision 7770
  • XPS 13 9315
  • XPS 13 Plus 9320
  • XPS 15 9520
  • XPS 17 9720

Affected Software:

  • Dell Pair

Affected Operating Systems:

  • Windows 11
  • Windows 10 (Build version 10.0.19041 and above)

Cause

Dell Pair leverages swift pair functionality. Some computers may lag in swift pair advertisement when Dell Pair software is installed.

Resolution

Stop Dell Pair Service and then switch the Swift Pair notification option off and then back on again to restore Swift Pair behavior.

  1. Press the Windows Start button.
  2. Search for and then open Task Manager.
  3. Locate Dell Pair Service, right-click it, and then select End Task.
    Windows Explorer
  4. Switch the Windows Swift Pair notification off and back on again.
    • Windows 11: Open Windows Settings, then go to Bluetooth & devices, Devices, Add Devices, and then Device settings. Clear and then reselect the Show notifications to connect using Swift Pair option.
    • Windows 10: Open Windows Settings, then go to Devices, then Bluetooth & other devices. Clear and then reselect the Show notifications to connect using Swift Pair option.
    Setting

Affected Products

Dell Pair, Dell Pro 13 Premium PA13250, Latitude 7320, Latitude 7330, Latitude 9330, Latitude 7420, Latitude 7430, Latitude 9430, Latitude 7520, Latitude 7530, Precision 5470, Precision 5570, Precision 7670, Precision 5770, Precision 7770 , XPS 13 9315, XPS 13 Plus 9320, XPS 15 9520, XPS 17 9720 ...
Article Properties
Article Number: 000204141
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  5
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