Data domain file system (DDFS) may restart with segfault or panic with malloc error during data-movement to Cloud Tier
요약: Data domain file system (DDFS) may restart with segfault or panic with malloc error during data-movement to Cloud Tier
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증상
Data domain file system (DDFS) may restart with segfault or panic with malloc error during data-movement to Cloud Tier
This issue is applicable to all DDOS 7.7.0.x releases and fix is included in DDOS 7.7.1.0 and later versions
Following alert will be issues during DDFS restart Alerts History -------------- Id Post Time Clear Time Severity Class Object Message ----- ------------------------ ------------------------ -------- ---------- ------ ------------------------------------------------------------------------- m0-43 Thu Feb 3 05:18:43 2022 Thu Feb 3 05:19:02 2022 ERROR Filesystem EVT-FILESYS-00008: Filesystem has encountered an error and is restarting. ----- ------------------------ ------------------------ -------- ---------- ------ ------------------------------------------------------------------------- There is 1 historic alert. System will report either of followings message if DDFS restarts with segfault error segfault at xxxx ip yyyy sp zzzz error 4(E4) in libcrypto.so.1.0.0[7f26e22a0000+2a2000](E4) segfault at xxxx ip yyyy sp zzzz error 4(E4) in libc-2.17.so[7f2780bee000+1b5000](E4) segfault at xxxx ip yyyy sp zzzz error 4(E4) in ddfs[400000+4e24000](E4) System will report either of following message and ALERT if DDFS restarts with PANIC error PANIC: lib/dd_memstats.c: dd_malloc_verify_fence: 493: !(footer->magic == MALLOC_TAIL_MAGIC) PANIC: lib/../include/dlist.h: _dl_first: 828: !(list->count != 0)
원인
Dell Technologies has identified code defect in cloud data-movement function which will result in DDFS restart either with above SEGFAULT or PANIC error . Jira reference is DDOSCFD-9678
해결
To avoid DDFS restarts during cloud tier data movement, consider upgrading to DDOS 7.7.1.10 or later, 7.7.2.0.10 or later, 7.8.0.20 or later
Steps: 1. Suspend cloud data-movement process # data-movement stop # data-movement status 2. Restart file system # filesys restart 3. Ensure file system is enabled #filesys status 4. Upgrade system to DDOS 7.7.1.10 or later, 7.7.2.0.10 or later, 7.8.0.20 or later. 5. Resume cloud data-movement process # data-movement start
해당 제품
Data Domain문서 속성
문서 번호: 000196696
문서 유형: Solution
마지막 수정 시간: 04 9월 2025
버전: 7
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