Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell EMC SmartFabric OS10 User Guide Release 10.5.1

PDF

View status

View the SupportAssist configuration status, details, and EULA information using the following show commands:

  1. View the SupportAssist activity in EXEC mode.
    show support-assist status
  2. View the EULA license agreement in EXEC mode.
    show support-assist eula

View SupportAssist status

OS10# show support-assist status
EULA support-assist : Accepted
Service             : Enabled
Contact-Company     : ExampleCompanyName
Street Address      : Olympia
City                : SanJose
State               : California
Country             : USA
Zipcode             : 95123
Territory           : West
Contact-person      : Firstname Lastname
Primary email       : youremail@example.com
Alternate email     : emailid@example.com
Primary phone       : 000-123-4567
Alternate phone     : 777777777
Contact method      : email
Server(configured)  : default

Activity Enable State :
    Activity            State
  --------------------------------
    full-transfer       Enabled
    event-notification  Enabled

Scheduled Activity List :
    Activity            Schedule                             Schedule created on
  --------------------------------------------------------------------------------------
    full-transfer       None                                 Never

Activity Status :
    Activity            Status                 last start                    last success
  ----------------------------------------------------------------------------------------
    full-transfer       Success                2019-06-13 16:08:51           2019-06-13 16:15:19
    event-notification  Success                2019-06-13 16:04:35           2019-06-13 16:04:39
    keep-alive          Success                2019-06-13 18:00:00           2019-06-13 17:30:03

Server Status :
Last KeepAlive Status        : Failed
Last KeepAlive Successful at : 2019-06-13 17:30:03
Last KeepAlive Failed at     : 2019-06-13 18:00:03
Last MFT Status         : Success
Last MFT Successful at  : 2019-06-13 16:15:19
Last MFT Failed at      : Never

View EULA license

OS10# show support-assist eula
SUPPORTASSIST ENTERPRISE - SOFTWARE TERMS
*** IMPORTANT INFORMATION - PLEASE READ CAREFULLY ***
This SupportAssist Software ("Software") contains computer programs and other proprietary material and information, the
use of which is governed by and expressly conditioned upon acceptance of this SupportAssist Enterprise Software 
Terms ("Agreement"). This Agreement is a legally binding agreement between the entity that has obtained the 
Software ("You" or "Customer") and Provider (which may be a Dell Inc. Affiliate or an authorized reseller ("Reseller"),
as explained below). If you are acting on behalf of a U.S. Federal Government agency, please stop installing the 
Software and contact your sales account representative.
.
.
.
<<Output Truncated>>

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\