PowerProtect Data Manager 19.15 Microsoft Exchange Server User Guide

Install the Microsoft application agent with the wizard

Learn how to install the Microsoft application agent with the installation wizard.

1. In the PowerProtect Data Manager UI:
   1. Click , and then select Downloads from the System Settings menu.
   2. Under Microsoft Exchange Server, select Download Agent.
      The Microsoft application agent download package, msappagent1915_win_x64.zip, is downloaded.
   3. Upload the package to the Microsoft Exchange Server host on Windows.
   NOTE:To verify the authenticity and integrity of the downloaded package, follow the instructions in the PowerProtect Data Manager Security Configuration Guide.
2. Open msappagent1915_win_x64.zip with WinZip.
3. Use WinZip to extract the msappagent1915_win_x64.zip file.
4. In the extracted directory, launch emcmsappagent-19.15.0.0.exe.
   The installation wizard appears.
5. On the Welcome Wizard page, select I agree to the license term and agreements, and then click Next.
6. On the Change Install Location page, perform one of the following tasks:
   • To install the Microsoft application agent in the default directory, leave the installation location as is.

     The default installation directory is C:\Program Files\DPSAPPS\MSAPPAGENT.

   • To specify a different installation location, perform the following steps:
     1. Click Change.
     2. In the dialog box that appears, specify the installation location.
     3. Click OK.
     NOTE:When you choose to install the Microsoft application agent in a non-default directory, all the application agent files are installed in the specified directory, including the lockbox files.
7. Click Next.
8. On the Configure Installation Options page, specify the following options as required to integrate the Microsoft application agent with PowerProtect Data Manager for centralized or self-service protection of Microsoft Exchange Server data:
   • To install the Microsoft application agent software, select Application Direct.
   • To enable granular-level restores, select ItemPoint Granular Recovery.

     This option installs ItemPoint for Microsoft Exchange Server, which you can use to perform granular-level restores.

   • Specify the PowerProtect Data Manager server details by performing the following steps:
     1. Select PowerProtect Data Manager Registration.
     2. In the Appliance hostname or IP address field, type the hostname or IP address of the PowerProtect Data Manager server.

        If you specify a hostname or fully qualified domain name (FQDN) with an underscore (_) for the PowerProtect Data Manager server, then the communication will be done by the system's IP, if provided by the system on registration.

        NOTE:Changing the PowerProtect Data Manager server hostname or IP address registers all the installed application agents to the new PowerProtect Data Manager server.
     3. To enable the PowerProtect Data Manager communications port that you select in the Port field, ensure that the Configure the Windows Firewall option is selected. This option is selected by default.

        When the Configure the Windows Firewall option is enabled, the installation creates the Windows firewall rule that allows inbound and outbound connections for the agent service process. Installation of the Microsoft application agent requires a selected port on Microsoft Exchange Server (selected from port ranges 7000 to 7009 and 7012 to 7020) and the port 8443 on PowerProtect Data Manager to be open bidirectionally. These ports enable communication between the Microsoft application agent and PowerProtect Data Manager.

        NOTE:If the File System agent is already installed and firewall rules are configured, then the Configure the Windows Firewall option is selected by default but disabled for the Microsoft application agent.Configurable ports for Microsoft Exchange Server provides more information.
     4. To select a preferred host address for communication, select Preferred application host address for communication and then an entry from the drop-down list. The preferred host address can be an IPv4 address, an IPv6 address, or a fully qualified domain name (FQDN).
        NOTE:Selecting an FQDN ensures continued communication between PowerProtect Data Manager and the application agent host when the IP address changes. Using an FQDN is recommended for DHCP environments and other environments where static IP addresses can change. If the preferred address is an FQDN, ensure that lookup is enabled in the PowerProtect Data Manager UI. If lookup is not enabled, the preferred address defaults to an IP address.
     5. Select Port and specify the port number from the supported port ranges 7000 to 7009 and 7012 to 7020. The specified port is used for communication between the Microsoft application agent and PowerProtect Data Manager.
        NOTE:If you do not specify a port number, the default port 7000 is used as the communications port. The ports 7010 and 7011 are used by the agent service message bus.
9. Click Install >.
10. On the Complete the Setup page, click Finish.