- Notes, cautions, and warnings
- Preface
- PowerProtect Data Manager for Microsoft Application Agent Overview
- PowerProtect Data Manager overview
- Introducing the Microsoft application agent
- Microsoft Exchange Server application agent and File System agent coexistence
- Prerequisites
- Supported Internet Protocol versions
- Encryption in-flight
- PowerProtect Data Manager new deployment overview
- PowerProtect Data Manager existing deployment overview
- Security configuration
- Enabling the Microsoft Application Agent for Microsoft Exchange Server
- Microsoft Exchange Server data protection and replication requirements
- Protecting a stand-alone Microsoft Exchange Server
- Protecting Microsoft Exchange Server DAG environments
- Install, update, and uninstall the application agent
- Prerequisites
- Install the Microsoft application agent with the wizard
- Install the Microsoft application agent with a silent installation
- Update the Microsoft application agent
- Update the application agent in the PowerProtect Data Manager UI
- Uninstall the Microsoft application agent with the setup file
- Uninstall the Microsoft application agent with a silent uninstallation
- Configure the Microsoft Exchange Server operations
- Configure users with the App Agent Exchange Admin Configuration tool
- Import the configuration file
- Set the lockbox for Microsoft Exchange Server
- Add settings for centralized backups of Microsoft Exchange Server DAG
- Configure the parallelism setting for centralized Microsoft Exchange Server backups
- Manage the Microsoft Exchange Server application agent
- Configurable ports for Microsoft Exchange Server
- Supporting existing Microsoft application agent backups with PowerProtect Data Manager
- Managing Storage, Assets, and Protection
- Manage asset sources
- Discover a Microsoft Exchange Server application host
- Protection policies for Microsoft Exchange Server database protection
- Supported protection policy purposes
- Supported protection policy objectives
- Replication triggers
- Roadmap for planning a Microsoft Exchange Server database protection policy
- Before you add a protection policy for Microsoft Exchange Server database protection
- Add a protection policy for Microsoft Exchange Server database protection
- Asset-level configuration for protection policies
- Extended retention for protection policies created in PowerProtect Data Manager 19.11 or earlier
- Manage the cloud tier operations with PowerProtect Data Manager for application agents
- Protection rules
- Cancel a Microsoft Exchange, Oracle, or SAP HANA application agent protection job
- Edit the retention period for backup copies
- Delete backup copies
- Enable the Microsoft application agent after hostname change
- Change the IP address of the Microsoft Exchange Server host
- Migrate to a different Microsoft Exchange Server host
- Update the Microsoft Exchange Server
- Manage the PowerProtect agent service
- About the PowerProtect agent service
- Start, stop, or obtain the status of the PowerProtect agent service
- Troubleshooting PowerProtect agent service installations
- Troubleshooting PowerProtect agent service operations
- Register the PowerProtect agent service to a different server address on Windows
- Register a Microsoft Exchange Server application host reusing the IP address of an existing host
- Recovering the PowerProtect agent service from a disaster
- Performing Self-Service Backups of Microsoft Exchange Server Databases
- Performing Restores of Microsoft Exchange Server Backups
- Restore a Microsoft Exchange Server application host
- Prerequisite for Microsoft Exchange Server restore operations
- Restoring Microsoft Exchange Server databases
- Performing granular-level restores
- Performing granular-level restores without Microsoft Exchange Server
- Performing Centralized Restores of Microsoft Exchange Server Backups
- Microsoft Exchange Server Best Practices and Troubleshooting
- Glossary
PowerProtect Data Manager 19.15 Microsoft Exchange Server User Guide
Troubleshooting PowerProtect agent service installations
A PowerProtect agent service installation might fail with the following error message:
Service 'PowerProtect Agent Service' (AgentService) could not be installed. Verify that you have sufficient privileges to install system services.
Possible causes of the installation failure are as follows:
- The installation was attempted on a passive node of a Failover Cluster Instance (FCI).
- The installation was canceled and a rollback left some stale entries of PowerProtect agent services.
As a workaround, clean up the PowerProtect agent service entries, and retry the installation.
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