Articles
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This article provides information about different types of Dell docking stations. Find information about how to find a compatible docking station for your Dell laptop.
Updated: April 07, 2026
ID: 000124295
Learn about DisplayPort over USB Type-C, also called USB-C, and its advantages. Find information about how to identify if the USB Type-C port on your personal computer supports DisplayPort technology.
Updated: February 03, 2026
ID: 000141328
This article provides information about how to return service parts to Dell in the United States Region only.
Updated: April 07, 2026
ID: 000178919
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated: April 07, 2026
ID: 000132024
This article covers how to download and install CyberLink PowerDirector and PhotoDirector through Dell Optimizer or Dell Purchased Apps.
Updated: March 30, 2026
ID: 000185038
You can secure your Dell desktop, laptop, docking stations or monitors with a cable, using the security slot.
Updated: March 27, 2026
ID: 000179489
Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.
Updated: March 19, 2026
ID: 000130977
Learn installation and troubleshooting processes for Dell USB Type-C and Thunderbolt docking stations WD15, TB16, TB18DC, and the Dell Universal Dock D6000.
Updated: March 16, 2026
ID: 000124220
Learn about Dell Business Dock WD15, Dell Thunderbolt Dock TB16, and Dell Precision Dual USB-C Thunderbolt Dock TB18DC Legacy Support.
Updated: March 16, 2026
ID: 000124006
Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.
Updated: March 09, 2026
ID: 000179516
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: March 03, 2026
ID: 000132371
The following article is a guide on how to check the current firmware version on a Dell wired USB-C or Thunderbolt dock.
Updated: February 19, 2026
ID: 000129828
Learn about the different types of Dell docking stations and the supported docks available to use with a Dell laptop.
Updated: February 12, 2026
ID: 000125885
This article provides quick answers to common questions about Dell drivers. For detailed guides, we have dedicated pages to help you with specific driver tasks.
Updated: February 06, 2026
ID: 000123347
This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.
Updated: February 04, 2026
ID: 000132224
This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated: January 27, 2026
ID: 000183911
Learn how to subscribe to email alerts for Dell driver updates. Get notified when new drivers are available for your Dell computer. Easy setup and management.
Updated: January 27, 2026
ID: 000139419
Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.
Updated: January 27, 2026
ID: 000148845
How to Use the Dell Support Site to Identify and Install the Drivers for Your Dell Personal Computer
This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.
Updated: January 27, 2026
ID: 000132380
Discover how to quickly locate the 20-digit Dell PPID (Part Piece Identification) number on any Dell component. Complete walkthrough for batteries, adapters, monitors, docking stations, keyboards, mice, and motherboards with both physical and digital methods.
Updated: December 12, 2025
ID: 000125347
Pairing Dell Bluetooth keyboard and mouse have connect buttons.
Updated: December 03, 2025
ID: 000132534
This article describes power requirements for Precision 15/17 7xxx computers, and Thunderbolt docks to resolve any power-related error messages you may observe.
Updated: November 14, 2025
ID: 000124228
A Latitude 7200 2-in-1 may experience no network connectivity when it is docked. The computer battery must be reseated for this issue to occur.
Updated: November 13, 2025
ID: 000222019
This document provides additional Q&A in support of DSA-2021-088
Updated: November 05, 2025
ID: 000186020
Understanding the term Mac pass through and how this applies to Dell Latitude, Mobile Precision Workstation, XPS, USB Type-C systems. Links to items required to enable this.
Updated: November 03, 2025
ID: 000143263
Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.
Updated: October 27, 2025
ID: 000124353
USB Type-C USB 3.0-based docking stations and adapters equipped with an Ethernet port may only support Wake-on-LAN (WOL) from the sleep state. The system cannot be powered on from power off state using WOL.
Updated: October 24, 2025
ID: 000144618
This article explains what to do if Windows BitLocker asks for a recovery key upon booting up your USB type-C or Thunderbolt 3 computer while using a docking station.
Updated: October 21, 2025
ID: 000128275
Errors when trying to update the WD15 firmware when connected to a Gen 11 computers.
Updated: August 22, 2025
ID: 000198697
Dell Dock Firmware Update Utilities has been updated to address an arbitrary file overwrite vulnerability.
Updated: August 18, 2025
ID: 000130238
Information about USB Type-C and ePort docking station boot behavior.
Updated: August 13, 2025
ID: 000141100
Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.
Updated: July 31, 2025
ID: 000129627
Information about which Dell branded docking stations that support Windows 10.
Updated: July 14, 2025
ID: 000125532
Find information about how to download and install device drivers for the Dell Docking Station WD15 on a PC. Installing or updating the drivers to the latest version ensures optimal performance of the docking station.
Updated: July 03, 2025
ID: 000138560
How to get a USB-C or Thunderbolt docking station to work with a computer using Group Policy.
Updated: June 30, 2025
ID: 000146415
Learn about the failure occurs with the Realtek USB GBE Ethernet Controller Driver when setting a Virtual Local Area Network (VLAN) tag for the network.
Updated: May 26, 2025
ID: 000263770
How to connect and set up a Dell docking station with your laptop. Find setup instructions, compatible docking interfaces like USB-C and Thunderbolt 3, and troubleshooting tips to ensure reliable connectivity.
Updated: May 16, 2025
ID: 000126484
This article explains what to do if your Latitude system shows blank or flickering video on external monitors connected using a USB-C DisplayPort (DP) Adapter.
Updated: April 22, 2025
ID: 000142885
Laptops remain on WiFi when plugged into Ethernet.
Updated: April 22, 2025
ID: 000199974
This article provides information about an "Undersized Power Adapter" alert with TB16, TB18DC, WD15, WD19, or WD19S docking stations.
Updated: April 22, 2025
ID: 000134196
The following article provides information about the correct way to troubleshoot a Dell AC adapter if the status light is off or flickering. Dell AC adapters come with a status Light Emitting Diode (LED) on the adapter or a ring of them around the connector to the device.
Updated: April 22, 2025
ID: 000140032
This article serves as a guide to locate the dock diagnostics in SupportAssist to identify firmware, connectivity, and port functionality issues of the connected dock.
Updated: April 06, 2025
ID: 000203763
Learn about USB Type-C: faster data transfer, power delivery, and video support. Compare with other USB types, find adapters, and get answers to FAQs on compatibility and device usage.
Updated: February 17, 2025
ID: 000141238
The following article provides information about the best practices that are required when updating the firmware on a Dell Type-C Wired Docking station.
Updated: November 12, 2024
ID: 000137390
This article covers Dell DisplayPort Cables 20th pin not being wired.
Updated: October 07, 2024
ID: 000132935
The following article provides information about how to obtain the service tag from a Dell USB Type-C docking station using the Microsoft System Center Configuration Manager (SCCM) application.
Updated: July 27, 2024
ID: 000179584