Modernize Faster with Managed Services

Key takeaways: Dell Managed Services helps organizations modernize faster by offering pre-defined options that deliver quick activation, predictable scope, and coverage across AI, storage, compute, and multicloud. Customers gain speed and scalability without complexity, supported by expert teams and a roadmap shaped by real-world feedback.

Organizations feel real pressure to adopt AI, multicloud, and advanced storage quickly. Dell Managed Services helps teams modernize at pace, with clear activation timelines, predictable scope, and coverage across core technologies.

Why modernization matters now

AI projects, data growth, and new security requirements impact compute and storage infrastructure every quarter. Teams want time for innovation, policy design, and performance tuning. A managed services model that scales with demand supports this shift.

How Dell Managed Services accelerate modernization

Customers define success in terms of speed, clarity, and confidence. We design our managed services to help customers modernize with speed and confidence:

- Faster activation timelines that align to project plans.
- Predictable pricing and scope with modular options.
- Scalability for AI, storage, compute, and multicloud workloads.
- Operational transparency across monitoring, incident response, and availability management.
- Choice of pre-defined options with a clear path to tailored enhancements when needed.

Dell Managed Services span servers, storage, networking, data protection, and the workloads that run on top of them such as AI services, data management and multicloud. Customers can start with a focused footprint and expand coverage as needs evolve.

Patterns from the field

Across industries, we see customers modernizing in stages using managed services to make each step predictable and scalable.

- A data platform team activates monitoring and incident response, then layers capacity management as usage climbs.
- An AI workstream begins with infrastructure operations for model training, then adds governance and reporting.
- A hybrid footprint starts with storage operations, then expands into compute and network coverage.

How customers use managed services

Across industries, we work with customers who follow a repeatable pattern. Teams want to integrate AI services, improve data policies, and enhance application performance. By focusing on value-add to their customers, teams use the pre-defined managed services to run their infrastructure. For example:

- Managed Services for Dell AI Factory: A cleaning products company uses machine learning models to predict demand based on historical sales data to optimize production, inventory and supply chain management.
- Managed Services for PowerStore: A specialty apparel retailer with 50 stores in a region uses PowerStore to launch a loyalty program to drive sales and personalize customer interactions.
- Managed Services for PowerEdge: The IT department in a financial services company provides virtualized compute on demand to process high-value financial data close to their financial analysts.

Our pre-defined options shorten the path to value. Modular units such as nodes, devices, and virtual machines make it straightforward to size, price, and activate.

What you can expect

When organizations adopt Dell Managed Services, they gain a predictable experience that supports modernization over time. These services are designed to evolve as technology and business priorities change.

- Budgetary sizing in minutes using modular service units
- Clear descriptions of coverage and service-level availability by technology
- Activation plans that align to your internal milestones
- A roadmap informed by customer feedback and emerging technologies

As customer needs evolve, we continue to expand managed services to support new workloads and operating models.

What’s next

We continue to expand coverage for AI workloads, multicloud and emerging technologies. Your feedback guides prioritization. If there is a capability that would accelerate your modernization, please let us know.