The Cyber Resilience Gap: Why Confidence Outpaces Capability

Most claim cyber resilience. Few can recover. Real readiness is exposed under pressure through tested recovery and leadership.

Key takeaways:

  • Confidence outpaces capability: Many organizations believe they’re cyber resilient, but few have proven they can recover quickly and reliably.
  • Recovery is the real gap: Backups, dependencies, and recovery plans often exist—but aren’t tested under realistic conditions.
  • Resilience is a leadership discipline: Closing the gap requires business alignment, executive ownership, and continuous recovery validation.

Recently, John Scimone wrote about a growing confidence–capability gap in cyber resilience—the idea that many organizations feel prepared for a cyber event, but far fewer can prove they’re ready to recover. That observation aligns closely with what I’m seeing in the field.

Cyber resilience has clearly become a leadership priority. Boards are engaged. Strategies are in place. Investments are being made.

But when conversations move from strategy to execution—specifically recovery—the confidence often becomes less certain.

Only 39% of organizations report having a fully established and continuously optimized resilience strategy. That gap between perception and reality is where risk accumulates.

Where confidence breaks down

Over the past few years, most organizations have strengthened prevention and detection. That’s necessary—but no longer sufficient.

Attackers are now targeting backups, recovery workflows, and the systems organizations depend on to restore operations.

So the real question becomes: Can you recover—quickly, predictably, and at scale?

In many cases, organizations haven’t fully validated that capability. Recovery plans exist, but they haven’t been exercised under realistic conditions. Dependencies between systems aren’t always well understood. And the impact to critical business services isn’t always clearly defined.

That’s where confidence starts to break down.

What leading organizations are doing differently

The organizations that are closing this gap are not necessarily spending more.

They’re approaching cyber resilience differently—treating it as a business discipline, not just a technical function. 

Align resilience to business priorities

They start with the business—identifying the services that matter most and defining how quickly those services must be restored. Recovery is aligned to business impact, not infrastructure.

Establish executive ownership

Cyber resilience has clear accountability at the executive level, with CIOs, CISOs, and business leaders aligned on priorities, trade-offs, and risk.

Test recovery under realistic conditions

They don’t assume recovery will work—but they are realistic about what can be proven in advance. Full end-to-end recovery can rarely be conclusively proven before an incident occurs, because real attacks vary widely in scope and impact. Instead, more mature organizations simulate critical recovery activities, validate key assumptions, and focus on understanding how recovery degrades under stress.

I was working with a client in the financial services industry where recovery testing expectations steadily increased—from restoring a file, to an application, and later a server. Internal audit eventually asked how the organization would demonstrate recovery of an entire business service—a question they struggled to answer, because service-level recovery crossed teams, systems, and decision authorities that hadn’t been exercised together.

That level of testing is the right objective—but very few organizations are actually proving recovery at that level today. The more mature ones are honest about the gap and work methodically to narrow it.

Engage leadership in testing

Executives and boards are not removed from the process. They participate in tabletop exercises and recovery scenarios, gaining firsthand insight into how decisions are made under pressure.

Continuously refine

Resilience is treated as an ongoing discipline—measured, tested, and improved over time.

Paying down resilience debt

When organizations overestimate their readiness, they accumulate what we often refer to as resilience debt—the hidden risk created by gaps between expectation and capability.

That debt doesn’t show up in dashboards.

It shows up during a crisis.

The only way to reduce it is through alignment, ownership, and validation—led from the top.

A leadership responsibility

Cyber resilience is no longer something that can be delegated entirely to IT or security teams.

It’s a leadership responsibility.

Because ultimately, resilience is not defined by the presence of a strategy. It’s defined by the ability to execute—under pressure, when it matters most.

For organizations looking to better understand where they stand, getting a clear view of your resilience posture is a critical first step—take the Cyber Resilience Assessment.

Jim Shook

About the Author: Jim Shook

Jim combines his computer science degree and technical experience with over a decade as a litigator and general counsel, helping customers to better understand cybersecurity best practices and related regulatory and legal concerns. Today he focuses on combating the impact of ransomware and destructive attacks with cyber resilience capabilities and technologies.

Jim started and continues to lead Dell’s relationship with Sheltered Harbor and serves on its Joint Steering Committee. He is also a member of the Joint Steering Committee for the Sedona Conference working group on cybersecurity and privacy.