Financing with Dell Preferred Account

Dell

Get the best deal when you finance.

Shop now and enjoy 12 months financing on purchases $799+. Plus, up to 6% back in rewards.*^

Financing with Dell Preferred Account

Dell Preferred Account is a revolving line of credit that gives you more purchasing power to acquire world-class technology. As an account holder, you will benefit from special financing offers on a variety of products, early access to sales and low monthly payments that fit your budget.

Pre-Qualify Now

Pre-Qualify Now

Pre-qualification is quick, easy, and won't impact your credit score.

Quick and Easy

Quick and Easy

Submit your application and get a credit decision in seconds.

Promotional Offers

Promotional Offers

Special financing offers and future discounts for qualified customers.

Up to 6% back in rewards

Up to 6% back in rewards

Join for free and get up to 6% back in rewards* when you finance.^

Special Offers

Special Offers

No interest if paid in full within 6 months on Purchases $299+

Promotion available at time of purchase from 7/1/2021 through 7/28/2021. Refurbished and/or used purchases do not qualify for promotions. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your payment due date in February, 2022. See below for more details.

Dell

No interest if paid in full within 12 months on Purchases $799+

Promotion available at time of purchase from 7/1/2021 through 7/28/2021. Refurbished and/or used purchases do not qualify for promotions. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your payment due date in August, 2022. See below for more details.

Dell

No interest if paid in full within 12 months on Alienware Monitors

Promotion available at time of purchase from 7/1/2021 through 7/28/2021. Refurbished and/or used purchases do not qualify for promotions. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your payment due date in August, 2022. See below for more details.

Dell

No interest if paid in full within 6 months on Dell Monitors $149+

Promotion available at time of purchase from 7/1/2021 through 7/28/2021. Refurbished and/or used purchases do not qualify for promotions. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your payment due date in February, 2022. See below for more details.

headphones_smaller

No interest if paid in full within 6 months on Audio Equipment $149+

Promotion available at time of purchase from 7/1/2021 through 7/28/2021. Refurbished and/or used purchases do not qualify for promotions. Minimum monthly payments are required during the promotional period. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your payment due date in February, 2022. See below for more details.

Pay Bill & Manage Account

New and existing Dell Preferred Account holders can manage their account online. Create your profile in just a few easy steps and enjoy the convenience of paying your bills online.

Manage your Dell Preferred Account

FAQ & Resources

Dell Preferred Account is a revolving line of credit which allows you to pay for your purchase all at once or gives you the flexibility to make monthly payments. This account is offered by WebBank and serviced by Dell Financial Services. With this account there is no prepayment penalty. You may also qualify for promotions and discounts on future purchases.

As a Dell Preferred Account holder, you will not be held responsible for unauthorized purchase(s) on your Dell Preferred Account under the following conditions: You report the unauthorized purchase(s) within 90 days of the transaction appearing on your statement; and you cooperate with Dell Financial Services in the investigation of the fraudulent charges on your account. If you suspect unauthorized activity on your account, contact the Dell Financial Services Customer Service Team, toll-free, at 1- 800-283-2210 . Customer Service agents are available M-F, 7AM to 8PM (CT).

Yes, minimum monthly payments are required. Minimum monthly payments are $20 or 3% of your New Balance shown on your billing statement, whichever is greater. If your purchase qualified for a financing promotion, the required minimum monthly payments may not pay off your purchase in full by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment.

Interest will be charged to your account from the transaction posting date if the promotional balance is not paid in full by the end of the promotional period, or if you make a late payment. Minimum monthly payments are required but may not pay your promotional balance by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment (see minimum payment question for additional information). If not paid by the end of the promotional period, account balance and new purchases will be subject to your Standard APR rate as found on your DPA Credit Agreement. Offers subject to credit approval and may be changed without notice. Minimum purchase amount may be required.

During the last two months of any promotional offer consisting of a No Interest if paid in full Credit Plan, amounts paid over the Minimum Payment Due will be applied to the remaining balance of the No Interest if paid in full Credit Plan about to expire.

Approval is based on creditworthiness, as determined by WebBank. Customers not eligible for the lowest available rate or a promotional financing feature may still be offered financing. Increasing the amount paid each month can reduce the total finance charges on your account.

No, we are unable to transfer balances to this account from other credit cards. The Dell Preferred Account is solely for purchases of products offered on dell.com or other Dell participating retailers For more information please see the information provided in response to “Where can I use my Dell Preferred Account?”.

If you need to make any changes to the telephone numbers or home address we have on file, please log on to your account on www.dell.com/dfs and make the necessary changes.

If you think there is an error on your statement, write to us at:

Dell Preferred Account
Attn: Billing Inquiry Department
P.O. Box 81585
Austin, TX 78708-1585

In your letter, please provide the following information:

  • Account information: Your name and account number.
  • Dollar amount: The dollar amount of the suspected error.
  • Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.

You must contact us:

  • Within 60 days after the error appeared on your statement.
  • At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong.
You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question.

Yes, you may log on to your account on www.dell.com/dfs to view your account balance, update personal information and even change your password.

Yes, you may log on to www.dell.com/dfs to pay your Dell Preferred Account bill online.

Dell Preferred Account
Payment Processing Center
P.O. Box 6403
Carol Stream, IL 60197

Yes, please send your payments to the following address if sent by overnight mail:

Dell Preferred Account
Payment Processing - #6403
2012 Corporate Lane
Suite 108
Naperville, IL 60563

For your convenience, we have created a calculator to help estimate the total cost of your purchase. Click Here

You can use your Dell Preferred Account to shop online at Dell.com, including refurbished online at DellOutlet.com and over the phone at 1-800-WWW-DELL and participating retailers. If you intend to use your Dell Preferred Account at a participating retailer, please be ready to provide the last 4-digits of your SSN, last name and zip code.

Dell greatly values its customer relationships, including those who choose to finance. At this time Dell Rewards members will earn up to 6% back in rewards (excluding Bose products) when they choose to finance. All other items purchased with a Dell Rewards membership qualify for up to 3% back in rewards and free expedited delivery* on eligible items.