Preview Mode is on. Click here to exit and refresh page.

Presidents Day deals are almost history. Last chance to save up to 40% on monitors, TVs, gaming and more. Shop Presidents Day Sale |Questions? Call 1-877-695-8133 or Click to Chat

  1. United States
  2. For Members
  3. Accessories
  4. Dell Premium Support Plus

Dell Premium Support Plus

  1. 1

For more information about Premium Support Plus, call us at 1-800-348-6147

Get the most out of your system with the least amount of effort.

Premium Support Plus packs the most features in one support plan. It’s enhanced with features that include virus removal, repairs for accidents and automated PC health-optimizing scans to keep your PC running at its best.

Premium Support Plus comes with SupportAssist*, Dell’s exclusive technology that helps make managing your PC easier. Unlock its maximum performance when you select Premium Support Plus.

You’ll also have expert help from a team that’s ready to deliver personalized, one-on-one support for nearly any hardware or software issue. Whether it’s setting up parental controls, backing up data, or optimizing your hard drive and software settings to get that like-new performance from your PC, our experts are ready to tackle whatever challenges come your way. Important Details*

Choose Premium Support Plus | Call us at 1-800-348-6147
Premium Support Plus includes:
Premium Support Plus includes:
  • 24x7 direct access to expert hardware and software phone support
  • Onsite support after remote diagnosis
  • Repairs for accidental damages like drops, spills and electrical surges
  • Collaborative help to resolve everyday software issues
  • Personalized help with software for more complex issues, or for help with setting data backup, parental controls, and more
  • International support – help that travels with you
  • Parental control software support
  • SupportAssist technology-enabled features to:
    • Proactively find issues and contact Dell while notifying you
    • Predict problems before they start
    • Remove viruses and malware
    • Optimize PC performance automatically

Important Details*

Premium Support Plus with SupportAssist significantly reduced time to resolve a failed hard drive, versus the Dell Limited Hardware Warranty/Basic Hardware Service:
  • Up to 46% less time to resolution
  • Up to 50% fewer steps in the support process

Important Details*

Customer Testimonial

‘Thank you Dell for the outstanding customer support service provided to me. The Premium Support Plus offer I recently bought, has helped me get 24x7 access to Dell experts, instant chat option, and predictive support, which has worked great for me.’ – Mr. Gonzalo Venegas

Learning Library

  1. 1
FIND

FIND DELL COMPUTERS WITH DELL PREMIUM SUPPORT PLUS

Click to chat
Shop Laptops

Shop Laptops
Shop Desktops

Shop Desktops
Compare Products (0)
Hide

Add the products you would like to compare, and quickly determine which is best for your needs.

Compare Products
Compare
0
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

*Returns: The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. Television returns are subject to restocking fees. See dell.com/returnpolicy.

Offers subject to change, not combinable with all other offers. Taxes, shipping, and other fees apply. Free shipping offer valid in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors.

* Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards accrue on every purchase made on Dell.com. 6% rewards only available on Dell Preferred Account purchases. 3% rewards on all other purchases which activate after you purchase $500 in products in a 12-month period. Bose products only eligible for up to 3% rewards. Total rewards earned may not exceed $2,000 within a 3 month period. Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date rewards balance. Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. See Dell.com/rewardsfaq

Dell Promotional eGift Cards arrive via email within 20 days from ship date. Expires in 90 days (except where prohibited by law). Not valid for resellers. See dell.com/giftcard/promoterms.​​

^DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, Member FDIC, who determines qualifications for and terms of credit. Taxes, shipping, and other charges are extra and vary. Payments equal 3% of the New Balance or $20, whichever is greater. Minimum Interest Charge is $2.00. Rates range from 18.99% - 29.99% variable APR, as of 10/31/2019, depending on creditworthiness. Dell and the Dell logo are trademarks of Dell Inc.
We're here for you.
Click to chat with our product advisors.
Call 1-800-695-8133
Chat with Ava
Chat with a live representative
Print
About Ava