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Shortcut in Services and Support

Skip calling support by using TechDirect!

For Experts with multiple clients, TechDirect will give you an in-depth view of reporting broken down per client! Whether you need to check service tags, order spare parts or need reporting on when the services will end on your client’s computers, TechDirect will have your back.  

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Dell Services and Support

Benefits of TechDirect

1

Support:
Self-log support tickets without making a phone call!

2

Parts
Self-dispatch replacement parts for your client’s hardware without spending time on the phone!

3

Reporting
Get online reporting for all devices per client. This report will allow you to see a list of service tags and warranty extensions!

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