Artikelnummer: 000140617
A Precision Tower 5810 user reported random lockups and Blue Screen errors on their computer. The computer is equipped with a NON-RAID SATA hard drive connected to the on-board Intel SATA controller. The Operating System was a Dell Factory installation of Windows 7 x64 without modification other than normal Windows updates.
User stated the system would lock up or Blue Screen during usage USB devices would not always be recognized by the system.
The user downloaded version 3.0.5.69 from Intel® USB 3.0 eXtensible Host Controller Driver and updated the USB 3.0 driver on the system.
Since updating this driver the lockups and Blue Screen errors have ceased and the USB devices no longer disappear from Device Manager.
Precision Tower 5810
25 Feb. 2022
4
Solution