Article Number: 000124648
Duration: 00:34
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What is the clean files task in SupportAssist and why would you run it?
This feature means you can remove any redundant files, temporary folders, or other unnecessary clutter from your system. This is a system maintenance tool to clear space and speed up your personal computer.
If it repeatedly fails to run, follow the guide in the solution steps section.
Dell SupportAssist automates support from Dell by proactively and predictively identifying hardware and software issues on your system.
Depending on your Dell warranty, SupportAssist also automates requesting support from Dell support for issues that are detected during a scan.
Dell SupportAssist is the first automated proactive and predictive support solution for PCs and tablets.
You can find out more on the following links:
Open SupportAssist and click the down chevron Icon at the bottom of the window.
On the Clean Files tile, click Run Now. During the optimization, the name of the task that is running is displayed above the tiles and the progress of the scan is displayed on the tile.
If the task fails to run, close SupportAssist.
Re-open SupportAssist with administrator rights and go through step 2 again.
G Series, Inspiron, Latitude, Vostro, XPS, Legacy Laptop Models, Latitude Tablets, Surface, Venue, XPS Tablets, Fixed Workstations
14 Sept 2023
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Solution