Some or All Services Fail to Automatically Start on Boot (Linux or Windows)

Summary: During a boot/reboot of any SRM server some or all services do not start.

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Symptoms

During a boot|reboot of a SRM server some or all services do not start.  Services can be successfully started with 
'manage-modules.sh|manage-modules.cmd service start <module>'.

On a Linux SRM server additional testing with the startup script, /etc/init.d/apg-service will show that the status command also does not work correctly: 'service agp-services status' will not return the services that failed to started.

Cause

The service startup mode has been set to Manual or Disabled.

Resolution

In Centralized Management->Physical Overview-><SRM server>-><Collector-Manager Modules> check the 'Configure Service' Button.  Make sure the Service startup mode is set to Auto.
 
'Configure Service' Button In Centralized Management
 
There will also be an /opt/APG/Collecting/Collector-Manager/<collector-manager>/conf/service-user.properties file which shows the the startup mode setting: 
cat service-user.properties
#This file has been automatically (re)generated.
#Fri Jul 29 12:24:02 EDT 2016
startup=manual

Additional Information

See KB 000469626, Watch4net | EMC M&R | ViPR SRM - Services do not start up automatically after server reboot (Linux) for additional checks to make on Linux SRM servers.

Affected Products

SRM
Article Properties
Article Number: 000065756
Article Type: Solution
Last Modified: 29 Jul 2025
Version:  4
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