Fejl vises under opgradering, slutpunktsaktivering og log på Dell Security Management Server efter opgradering til v9.9.2 eller nyere

Summary: Administratorer vil ikke kunne logge på webkonsollen med domænelegitimationsoplysninger, og slutpunktsaktivering mislykkes, når Dell Security Management Server er opgraderet til v9.9.2 eller nyere. Installationer eller opgraderinger, der forsøges, mens fuld tekstindeksering stoppes eller ikke findes, mislykkes. ...

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Symptoms

Berørte produkter:

  • Dell Security Management Server

Berørte versioner:

  • v9.9.2 og nyere

Dell Security Management Server indførte et krav om fuld tekstindeksering i Dell Security Management Server v 9.9.2 og nyere. Fuld tekstindeksering bruges til at fremskynde databaseopkaldene mellem Dell Security Management Server og den konfigurerede SQL-server.

Fejl, der vises under SMS-installation/opgradering:

Fejl, der opstår, når fuldtekstindeksering ikke er installeret:

SQL Server-krav mangler
Figur 1: (Kun på engelsk) SQL Server-krav mangler

Fejl, der kan forekomme, når fuld tekstindeksering stoppes:

Oprettelsesfejl for databaseskema
Figur 2: (Kun på engelsk) Oprettelsesfejl for databaseskema

Fejl, der vises under logonforsøg:

Der opstod en intern fejl
Figur 3: (Kun på engelsk) Der opstod en intern fejl

Sikkerhedsserverne output.log filen viser:

2017-12-21 18:04:38,544 WARN com.dell.ddps.exception.aop.AdminServiceExceptionMappingAspect [qtp1081046174-21] - org.springframework.jdbc.UncategorizedSQLException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.

2017-12-21 18:04:38,560 ERROR ADMINSERVICES [qtp1081046174-21] - adminService.login: com.dell.ddps.service.ServiceException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.

2017-12-21 18:04:38,575 ERROR ADMINSERVICES [qtp1081046174-21] - ServiceException thrown in webservice controller
com.dell.ddps.service.ServiceException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.
 

Cause

Sql Full-test Filter Daemon Launcher-tjenesten, der ikke kører på SQL-destinationsserveren, kan være årsagen til dette problem.

Resolution

Fra og med v9.9.2 skal fuld tekstsøgning installeres og anvendes på SQL-serveren.


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Affected Products

Dell Encryption
Article Properties
Article Number: 000125164
Article Type: Solution
Last Modified: 23 Jan 2024
Version:  9
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